Client Services Representative
: Job Details :

Job DescriptionJoin Our Team as a Client Service Representative at Animal Health Center of Madison!Are you a self-motivated and client-focused individual who thrives in a fast-paced environment? Animal Health Center, located in the heart of Madison, MS, is seeking a Client Service Representative(CSR) to join our dedicated team. We are a full-service small animal veterinary hospital committed to delivering compassionate, diagnostic-driven care to our patients while supporting our clients with the knowledge they need to ensure the health and happiness of their pets.About UsAt Animal Health Center, we are proud to serve the wonderful community of Madison and the surrounding areas. Our goal is to foster strong relationships with clients and their pets while maintaining a friendly, supportive, and professional team environment. We work together to make a difference in the lives of our clients and their furry family members.Why Join Our Team?We value our team members and offer a flexible schedule with a choice of:* 4-day workweeks (10-hour shifts) or 5-day workweeks (8-hour shifts).* Rotating weekends every 3 weeks to maintain a healthy work-life balance.We also provide:* Competitive salaries for top performers.* Comprehensive benefits, including medical, dental, and vision insurance, short/long-term disability, life insurance, 401(k), vacation, paid holidays, and PTO.* Additional perks such as pet care discounts.What We're Looking For:The ideal candidate is professional, positive, and passionate about creating a welcoming environment for our clients and their pets.Qualifications:* High school diploma or equivalent required.* Previous veterinary or medical office experience preferred.* Strong organizational skills and attention to detail.* Proficiency in computer systems and office software.* Ability to maintain a calm, positive demeanor in a fast-paced, high-stress environment.* A genuine love for animals and a desire to assist clients in providing optimal care for their pets.Responsibilities Include:* Greeting clients and pets with a warm, friendly attitude.* Managing appointments and coordinating the patient schedule to ensure smooth daily operations.* Educating clients on basic pet care and hospital services.* Processing payments and maintaining accurate records.* Communicating effectively with clients and team members to ensure excellent service.* Maintaining a professional and polished demeanor at all times.Why Madison, MS?Madison is a vibrant, growing community where clients feel like family. You'll frequently see familiar faces around town, making this role especially rewarding for someone who values building relationships and making meaningful connections.Ready to join a supportive, client-focused team that celebrates small victories and values every member's contributions?Visit Animal Health Center of Madison or call 601-###-#### to learn more. We look forward to hearing from you!National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.At NVA, we're on a mission to improve the lives of pets and the people who love them. That starts by empowering our care teams. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all. At NVA, we're committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership.NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.