Client Services Representative
: Job Details :

Job DescriptionButler Veterinary Associates and Emergency Center is seeking a full-time receptionist to join our team. The ideal candidate will be friendly, organized, detail-oriented, and able to work in a fast-paced environment.Qualifications:* High School Diploma or Equivalent* Minimum of 2 years of experience in a veterinary office or similar environment.* Must be able to work Monday through Friday from 8:30am-5:00pm with some Saturdays as needed.* Must have reliable transportation and valid driver's license.* Must be able to pass a background check and drug screen.* Must have the ability to multitask and work independently with little supervision.* Ability to communicate effectively with clients and other staff members.* Ability to lift 50 pounds consistently throughout the day.Responsibilities:* Answer phones and schedule appointments for our practice.* Communicate with patients regarding treatment plans, medications, etc.* Handle incoming calls and follow up calls in a professional manner while maintaining confidentiality.* Greet patients when entering or leaving the office and answer any questions they may have regarding our practice or services offered.* Communicate effectively with insurance companies while maintaining confidentiality.Job Types: Part-time, Full-timeBenefits:* 401(k)* Paid time offSchedule:* 10 hour shift* 4 hour shift* 8 hour shift* Day shift* Evening shift* Holidays* Weekends as neededAbility to commute/relocate:* Butler, PA 16001: Reliably commute or planning to relocate before starting work (Required)Experience:* Customer service: 1 year (Preferred)Work Location: In personNational Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.At NVA, we're on a mission to improve the lives of pets and the people who love them. That starts by empowering our care teams. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all. At NVA, we're committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership.NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.