CLIENT SERVICES SPECIALIST, LABORATORY
: Job Details :


CLIENT SERVICES SPECIALIST, LABORATORY

SSM Health

Location: all cities,WI, USA

Date: 2024-11-06T08:15:24Z

Job Description:

**It's more than a career, it's a calling.**

WI-SSM Health St. Mary's Hospital - Madison

**Worker Type:**

Regular

**Job Summary:**

Maintains, services, and grows laboratory client relationships.

**Job Responsibilities and Requirements:**

PRIMARY RESPONSIBILITIES

+ Resolves internal and external laboratory client issues.

+ Conducts necessary training with laboratory staff and clients on collection, storage and specimen transport.

+ Compiles, analyzes and interprets metrics as assigned.

+ Ensures safety standards are in place and monitored for the safe handling, and transport of specimen from Client to testing laboratory.

+ May assist leadership in the management of client service legal agreements.

+ Provides timely documentation and communication to internal and external clients.

+ Works in a constant state of alertness and safe manner.

+ Performs other duties as assigned.

EDUCATION

+ Associate's degree or equivalent years of experience and education

EXPERIENCE

+ Two years' experience

PHYSICAL REQUIREMENTS

+ Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.

+ Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.

+ Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.

+ Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.

+ Frequent keyboard use/data entry.

+ Occasional bending, stooping, kneeling, squatting, twisting and gripping.

+ Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.

+ Rare climbing.

REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS

+ None

**Work Shift:**

Day Shift (United States of America)

**Job Type:**

Employee

**Department:**

340####### Lab - General

**Scheduled Weekly Hours:**

40

_SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity,_ _pregnancy, veteran status_ **_,_** _or any other characteristic protected by applicable law. Click here to learn more. (

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