Client Services Supervisor - Southwest
: Job Details :


Client Services Supervisor - Southwest

Prestonwood Baptist Church

Location: Mount Pleasant,PA, USA

Date: 2024-12-15T08:52:09Z

Job Description:

Provides services to clients of the Prestonwood Pregnancy Center - South Dallas located at 7988 W Virgina Dr Suite 100 Dallas, TX 75237

Responsibilities:

* Teach, train, and mentor client advocate volunteers (volunteers) who will serve clients during each phase of their Center experience.

* Offer support services to clients in crisis situations through the center's available resources

* Manage crisis pregnancy clients through emergency situations by using outside resources such Health & Human Services advocate site, hospitals, adoption agencies, etc.

* Recognize and respond to situations which require reporting to local police and/or Child Protective Services

* Recognize, acknowledge, and reward volunteers through various methods to build strong and secure relationships.

* Teach volunteers how to build and maintain relationships with their clients through appropriate touch points and constant follow up. For example, celebrating important dates, being there during crisis situations, etc.

* Ensure sufficient number of volunteers are available and scheduled to meet with clients.

* Model excellence in all areas

* Provide a high level of support to volunteers, enabling them to maximize their gifts and utilize their time to the utmost, creating a desire to continue to volunteer at the Center

* Meet with clients as needed and provide Biblical and social service guidance as needed

* Ensure a consistent stock of marketing, educational, and informational supplies for Client Services

* Create and maintain class schedules for clients.

* Plan appropriate center education opportunities, (schedule, lead, teach, train, etc.)

* Provide information, feedback, and suggestions to the Director of Client Services to enhance client experience

* Other duties as assigned

Qualifications

Requirements:

* Growing relationship with Jesus Christ as Lord and Savior as an active member of a Bible believing and preaching ministry

* Pro-life in word and pro-love in action

* Ability to work independently and maintain a high degree of confidentiality

* Experience in counseling those in crisis situations

* Experience working as a volunteer in a counseling setting helpful

* Experience working with or directing volunteers helpful

* Strong communication skills, both written and oral

* Intermediate to advanced skills with Microsoft Office products

* Able to perform physical activities that require moving one's whole body such as walking, stooping, lifting

Apply Now!

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