Client Services Trainee
: Job Details :


Client Services Trainee

Rochester Promotions Firm

Location: Rochester,NY, USA

Date: 2024-10-29T08:04:45Z

Job Description:

We are seeking a candidate with a background in Sales and Customer Service to join our team in our BRAND NEW DEPARTMENT!!!! We are looking to add 4-5 new trainees to our team. You will be responsible for helping customers by providing product and service information and resolving technical issues hands-on.

Responsibilities as our Customer Service Trainees:

  • Handle customer inquiries and complaints directly
  • Provide information in-person about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services
  • Assisting customers face-to-face with any billing and/or equipment issues
  • Handling new customer acquisitions and qualifying potential clientele
  • College graduates are encouraged to apply

?Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

Our Offerings:

  • Weekly Bonuses & Incentives
  • Full Training
  • Travel Opportunities
  • Opportunity for management growth
  • Yearly R&R trips for qualifying reps
  • Family-like work environment

We are looking to fill positions in our Entry Level Professionals for our Sales & Marketing teams! These are competitive positions that start on the ground floor but offer rapid advancement towards a management role. Since we consider ourselves an up and coming leader in the area, we are looking for fast-paced, high energy, competitive minded professionals to cross-train in all areas. ?

  • Marketing and Sales
  • Advertising and Public Relations
  • Entry Level Management
  • Customer Service
  • Promotions?

WE PREFER TO TRAIN & DEVELOP OUR EMPLOYEES FOR MAXIMUM PERFORMANCE?.

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