Job Type Full-timeDescriptionCompany Summary:LINKBANK is a community-focused financial institution committed to positively impacting lives through personalized banking services and strong, values-driven relationships. By prioritizing our values of live, integrity, nurture, and knowledge, LINKBANK aims to foster growth and trust within the communities it serves.Wage / Benefit Information:$15.93 - $21.25 per hour, overtime eligible, annual bonus eligible, Medical/Dental/Vision insurance contributory (including family), 401k with 50% match up to 3%, employer paid life Insurance, employer paid short and long term disability, 15 days annual PTO (prorated based on your date of hire), 10 days annual family care time (prorated based on your date of hire), parental leave, 11 paid holidays annually, up to 24 hours of paid time per year for community volunteer activities, 1 paid day off for your Birthday, Employee Stock Purchase Plan, Educational Reimbursement program, Referral ProgramGeneral Responsibilities / Job Summary:
- Deliver a unique and positive experience for visitors to the solution centers.
- Achieve solution center's goals through accurate transaction processing and tailored client solutions.
Essential Functions/Duties:
Promote Corporate Values: Embody LINK's values of LIVE, INTEGRITY, NURTURE, and KNOWLEDGE in daily activities.Client Service Excellence: Maintain a positive attitude and eagerness to learn while delivering top-notch client service.Transaction Management: Handle various client transactions, including deposits, withdrawals, loan payments, and account openings, via in-person, drive-thru, phone, or a mobile/online.Deposit Processing: Manage and log mail, night depository, and ATM deposits as needed.Record Maintenance: Ensure compliance with Retail Operations Guidelines for record-keeping and audits.Regulatory Forms: Accurately complete Currency Transaction Reports and Reg CC Forms.Cash Management: Balance cash drawers and vault daily and maintain accurate audit records.Cash Handling: Order and manage cash and coin shipments to/from the Federal Reserve.Inventory Management: Order and manage supplies used in the Solution Centers.Training Assistance: Help train new employees and interns.Sales Support: Enhance the sales process by reviewing client profiles and referring clients for additional services.Policy Adherence: Follow internal controls, operational procedures, and risk management policies; stay updated on policy changes.Other Duties: Perform additional tasks as assigned.RequirementsMinimum Qualifications:
- Education: High School Diploma or equivalent.
Knowledge/Skills/Abilities:
- Multitasking: Manage multiple priorities effectively.
- Detail-Oriented: Strong attention to detail and proactive problem-solving.
- Banking Knowledge: Basic understanding of bank products and services.
- Compliance: Adherence to policies and procedures.
- Technical Skills: Proficiency with computers and Microsoft Windows.
- Client Service: Excellent client service skills with patience and empathy.
- Interpersonal Skills: Strong communication, leadership, and organizational abilities.
- Attendance: Regular and Predictable attendance
Experience:
- Preferred: Prior teller experience or at least 1 year of cash handling and client service experience.
Physical and Mental Job Requirements:
- Communication: Clear verbal communication and comprehension.
- Manual Dexterity: Ability to operate office equipment and computer terminals.
- Physical Stamina: Capable of standing or walking for extended periods.
- Visual Acuity: Sufficient vision for computer work.
- Mobility: Coordination and lifting up-to 20 pounds as necessary.
- Travel: Ability to travel to various bank locations as needed.
Working Conditions:Indicate how often the following physical demands are required to perform the Essential Functions listed above.Salary Description $15.93 - $21.25