Client Specialist
: Job Details :


Client Specialist

Westwood Holdings Group

Location: Dallas,TX, USA

Date: 2024-12-02T08:35:32Z

Job Description:

WHO WE ARE

Westwood Management Corporation is a focused investment management boutique offering high-conviction equity and outcome-oriented solutions. Our investment services can address a wide range of investment objectives and challenges for institutional investors, financial intermediaries and private clients. Westwood has two distinct investment capabilities in U.S. Value Equity and Multi-Asset. Based in Dallas, Westwood also maintains an office in Houston. We are focused on transparency, ethical conduct, giving back to communities in which we operate and creating an environment where our employees can flourish as they serve our clients.

ABOUT THE ROLE

Responsible for support of Westwood's Institutional Sales & Client Service development efforts, promoting and communicating Westwood's capabilities, products and services and thought leadership to global Investment Consulting firms, Clients, and Plan Sponsors. This role is responsible for relationship support with potential prospects, consulting firms and clients, serving as primary point of contact for consultant and client inquiries. This role is in charge of tracking and executing on the firm's consultant relations strategy and interacting in a professional and timely manner with institutional clients, consultants, and other financial professionals. This includes timely completion of information requests and assistance with problem resolution. Responsible for supporting the efforts of our senior sales and client service professionals via the creation of all materials for current and potential clients.

A DAY IN THE LIFE

Client/Consultant Service Team Support:

* Serve as point of contact for all designated client/consultant relationships in assisting the senior members of the team.

* Coordinate with the external reps for successful implementation of the team's sales strategy.

* Assist in management of client/consultant relationships by responding to all inquiries and handling all internal serving needs of clients/consultants.

* Create, prepare and quarterback preparation for client/consultant presentations, meeting materials, collateral, and ad hoc requests for information for external team.

Client/Consultant Account Services and Interface:

* Assist with resolution of administrative matters and maintain client/consultant records in Salesforce including activity, sales

pipeline, meetings, schedules, notes and contact details.

* Assist with client on-boarding and transition processes.

* Complete client/consultant reporting requests and questionnaires including but not limited to RFIs, DDQs and RFPs. This includes, but is not limited to, preparation of responses, liaison with other departments for necessary input, management of timeline for providing responses, coordination of compliance review, and timely delivery of final response.

* Complete all daily/monthly/quarterly standard reporting requirements of clients/consultants.

Institutional Team Support:

* Support Institutional team initiatives related to client retention, new business initiatives and service enhancement.

* Work in coordination with other departments to assist in the updating and creation of all materials for institutional clients/consultants.

* Participate in various projects as needed to support the team.

* Understand the firm, its various investment strategies and investment processes.

WHAT YOU'LL NEED

Minimum Education Required:

* Bachelor's degree in business, finance, economics or related fields.

Licenses/Certifications:

* Claritas Investment Certificate preferred

Minimum Specific Experience Required

* 0 - 3 years of experience.

WHO YOU ARE

* Knowledge of fundamental investment principles, concepts, terminology and institutional business relationships.

* Strong analytical, organizational and time management skills; Excellent at prioritizing, using time

effectively and meeting deadlines.

* Able to adapt to changes in the work environment and flexible with competing demands.

* Able to work collaboratively in a team environment.

* Able to work in a very fast paced environment with substantial/demanding workload.

* Proficiency with Microsoft Office (PowerPoint, Excel, Word, Publisher) required. Experience with Salesforce, Seismic Presentation Management, Qvidian, and FactSet Portfolio Analysis preferred.

* Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of instructions and deal with several variables.

* Client service driven with impeccable communication and organizational skills.

* Ability to handle highly sensitive information with absolute confidentiality and professionalism.

WHAT YOU'LL GET

* Competitive salary, benefits and 401K company match that vests immediately upon participation.

* Parental leave & PTO policy.

* Collaborative, dynamic work environment with a fast-paced, mission driven company.

PHYSICAL DEMANDS

* The physical demands required to perform the essential duties successfully are consistent with a professional office environment.

TRAVEL

* This position does not generally require travel outside of the local business area. Most travel is within the

local area and may be outside of normal work hours.

Apply Now!

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