Location: Montvale,NJ, USA
About This Role
We are looking for an experienced Client Success Partner (CSP) to join our Global Client Success Partnership team. This team provides deep value to our clients, ensuring talent management initiatives leveraging Fuel50 have demonstrable long-term client and employee value, business impact, and continue to support client organizations' business and HR Strategy.
As Client Success Partner, you will own a portfolio of clients, building deep and broad relationships with each client ensuring the client is informed, inspired, and successful in their use of Fuel50. You will actively seek evidence of this success by supporting clients to track ROI such as impacts on internal mobility, retention and reskilling, DEI&B initiatives, and employee engagement and happiness.
Critical to your role will be your internal relationships with subject matter experts across Fuel50 (IO Psychologists, change experts, and product), who will help to deliver additional client value through the expertise that exists across Fuel50.
This role is a key revenue-generating role, so you will enjoy building profitable client relationships, tracking and driving customer renewals, expansions, and organic growth. For some specific accounts, you will also partner with sales for client expansion.
Relationships
Minimum Requirements
About Fuel50
Fuel50 is an international, high-growth tech company. Our award-winning AI talent marketplace platform exists to improve the lives and careers of people everywhere by empowering forward-thinking companies to deploy career growth and talent mobility initiatives to attract and retain talent while boosting engagement and productivity. In other words, we are at the forefront of changing how people work and how organizations empower their people.
Our tech is global and has touched careers across 100+ companies in 13+ languages and 25+ countries. Our clients are some of the biggest brands in their respective industries. And, most importantly, we practice what we preach and believe everyone should be in a job they love (including you!).
Fuel50 is immensely proud of our strong team culture, where our people (or “Fuellies”) come first. Our vision and values are inclusive and transparent and built upon quarterly business objectives that drive our growth, encourage goal setting, and celebrate milestones every step of the way.
We are also a socially responsible company. We work with charities that help women and minority groups land on their feet through career coaching and support.
What is it like to be a Fuellie?
Application Process
If this sounds like you, then please apply. If you're not sure you're ready or perhaps you don't meet all requirements yet, please apply anyway. We'll review every application that we get.
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