Spherion is recruiting a Client Support & Operations Specialist for our client in Asbury Park, NJ.
Join a dynamic team in a fast-paced environment where growth, attention to detail, and organizational excellence are key! We are a thriving organization seeking an ambitious and driven Client Support & Operations Specialist to support our Sales Leader and Operations Team. If you excel in data management, have a passion for organization, and want to grow in your career, we want to meet you!
Key Responsibilities:
- Act as a liaison between the Sales Leader and Operations Team.
- Manage the account setup process for new customers, ensuring all details are accurate and in place.
- Maintain updated cost and unit information for all accounts.
- Enter all UPCs for various programs and ensure allocations are correct in the system.
- Oversee shipments and delivery dates, providing timely updates to clients and internal stakeholders.
- Clean up reports and documents before passing them on to the next department.
- Ensure accounts are properly set up in the system by coordinating with the operations team.
- Answer all account-related questions and filter any issues to the sales team as necessary.
- Anticipate client needs and proactively provide solutions.
- Provide detailed updates on account statuses, both internally and to clients.
Required Skills and Qualifications:
- Advanced proficiency in Microsoft Excel. (beyond Pviot tables/v-lookups)
- Exceptional attention to detail and strong organizational skills.
- Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
- Strong communication skills to provide clear updates to clients and internal stakeholders.
- Ability to anticipate client needs and provide proactive support.
- Experience in managing shipments, deliveries, and allocations preferred.
- Driven, ambitious, and eager to grow within the organization.