Join TalentBridge as a Client Support Specialist! Are you detail-oriented, organized, and looking for an entry-level role with room to grow? Join us and kickstart your career in contract billing! We offer a dynamic work environment, comprehensive training, and a supportive team to help you succeed. Location: Rochester, NY Hours: 8 AM - 5 PM (fully onsite) Pay: 18.00/hr Type: Contract to Hire What You'll Do:
- Set Up Contracts: Ensure all contract details are accurate and entered into our system.
- Maintain Billing Data: Keep customer details, contract terms, pricing, and billing cycles up-to-date.
- Coordinate Changes: Work with internal and external teams to manage contract changes smoothly.
- Manage Accounts: Handle removals, relocations, cancellations, and other customer account tasks.
- Support Billing Efforts: Assist with meter collection and contract billing processes.
What We're Looking For:
- Education: High school diploma or GED.
- Experience: Data entry, customer service, order processing, or billing experience preferred but not required.
- Skills: Organized, detail-oriented, and excellent at multi-tasking in a fast-paced environment.
- Tech Savvy: Proficient in MS Office Suite, especially Excel (sorting, filtering, merging cells).
- Communication: Strong ability to communicate effectively with customers and team members.
- Self-Motivated: Able to learn on-the-job and through self-learning.