Location: Hamden,CT, USA
[Customer Service / Remote] - Anywhere in U.S. / Up to $55K per year / Health, dental & vision / 401k match / PTO - As a Client Support Specialist you'll: Answer inbound calls, emails, and texts and resolve patient and family concerns or requests efficiently and effectively; Act as a liaison between patients and internal Charlie Health teams such as, Admissions, Billing, Utilization Review, Outreach and Clinical; Identify gaps in treatment attendance and reaching out to clients to resolve issues; Manage client schedule, scheduling and rescheduling appointments; Complete all documentation in a timely and accurate manner...Hiring Fast >>