Location: Alexandria,LA, USA
The Clinic Manager under the supervision of the Tulane University Infectious Disease Department's Senior Administrator is responsible for providing overall leadership and management of the clinic and assuring excellent patient care. The Clinic Manager is responsible and accountable for the day to day operations of the clinic, personnel management (clinical and clerical), financial management, professional fee billing activities, cash management, quality improvement activities, training and input on strategic planning with Senior Administrator. Directs and manages patient flow during clinics. Assists and backs up all staff with administrative duties. This individual is responsible for providing high level decision making in order to manage daily functions and work toward continuous improvement in a team environment is a crucial element of this position.
* Excellent supervisory skills
* Proven critical thinking and problem-solving abilities including resolving complex problems requiring innovative solutions.
* Strong communication skills - ability to enhance operations, productivity, and efficiency
* Ability to work on multiple tasks with multiple groups independently and concurrently
* Ability to present oneself and one's ideas with clarity, confidence and poise
* Knowledge of Microsoft Word and proficiency in Excel
* Ability to maintain confidentiality in all work performed
* Bachelor's Degree and 7 years' clinic operations and financial management experience in a multi-specialty or multi-site health care setting; OR High School Diploma/Equivalent and ten years' clinic operations and financial management experience in a multi-specialty or multi-site health care setting; More than 7 years clinic operations and financial management experience in a multi-specialty or multi-site health care setting.
* Surgical clinic operations experience.