Xpress Wellness Urgent Care is seeking an experienced and motivated individual to join our team as a Clinic Manager for our Haysville clinic. As a Clinic Manager, you will be responsible for managing all aspects of clinical operations for a designated area within the region. Xpress Wellness offers a great working environment with state-of-the art urgent care facilities, attractive work schedules, competitive wages and incentives, comprehensive insurance benefits including medical, dental, life, vision and disability. Xpress Wellness offers a 401k retirement plan with generous company match. Helping people get better is our business so taking care of our people is critical to our success.Key Tasks and Responsibilities:
- Manage overall clinic operations to achieve quality metrics, control operational costs, and meet budgeted EBITDA targets
- Ensure clinics are adequately staffed during regular hours and special events
- Maintain operational readiness of facility equipment, ensuring it is safe, operational, and clean
- Oversee front office activities, including reception area, mail distribution, and inventory control
- Resolve billing holds, approve financial refunds, and correct accounting errors originating from multiple sites
- Monitor and manage supply inventories to ensure each clinic has adequate supplies
- Coordinate facility maintenance, equipment repairs, and other vendor services for assigned locations
- Develop monthly staff schedules, review timecards, and provide input for payroll calculations
- Perform front-end registration and clinical tasks as needed in case of employee absence or high patient volume
- Select, train, supervise, and develop employees, ensuring they are equipped to perform their jobs
- Enforce clinic policies and procedures through performance management and ensure staff licenses are current
- Travel to other locations as assigned
- Perform any other duties as assigned
Skills and Attributes:
- Strong planning and organizational skills
- Excellent interpersonal and communication skills
- Previous training in HIPAA, bloodborne pathogens, COR, and emergency procedures
- Proficiency in common computer programs such as Microsoft Office, Internet, and Email
- Superior customer service skills to handle escalated issues
- Ability to lift approximately 15-20 lbs
- Valid driver's license
Education/Experience:
- Bachelor's degree or equivalent experience
- At least 1 year of previous experience in a supervisory or management position
RequirementsSkills and Attributes:
- Good planning and organizational skills.
- Well-developed interpersonal and communication skills.
- Previous training in HIPAA, bloodborne pathogens, COR and emergency procedures.
- Proficient and able to train others in common computer programs, such as Microsoft Office, Internet and Email.
- Superior customer service skills to handle escalated issues.
- Ability to lift approximately 15-20 lbs.
- Must have a valid drivers license.
Education/Experience:
- Bachelor's degree or equivalent experience.
- At least 1 year of previous experience in a supervisory or management position.
BenefitsXpress Wellness offers a great working environment in state-of-the art urgent care facilities with the following perks:
- Work-life balance with a flexible schedule.
- Competitive pay.
- Bonus Potential
- Generous PTO.
- Health.
- Dental.
- Vision.
- Retirement package with employer match.
- Short-term disability + long-term disability options.
- Life insurance.