POSITION SUMMARY Coordinates and directs the clinical, operational, and program activities on a day-to-day basis to ensure delivery of quality patient care; responsible for all appropriate documentation and reporting requirements. POSITION SUMMARY EXPANDED: Under the Oklahoma Medical Marijuana and Patient Protection Act,?( The Unity Bill ) this position is considered a Safety-sensitive position. Safety-sensitive is defined to include any job that includes tasks or duties that could affect the safety and health of the employee performing the task or others. Employees working in safety-sensitive roles are subject to this exception and subject to disciplinary action in the event of a positive test for marijuana or its metabolites. RequirementsQUALIFICATIONS
- Ability to project a Professional Image.
- Working knowledge and ability to apply professional standards of practice in job situations.
- Strong organizational and analytical skills.
- Persons who have been found guilty by a court of law abusing, neglecting, or mistreating individuals in a health care related setting are ineligible for employment in this position.
- Freedom from illegal use of drugs.
- Freedom from the use of and effects of use of drugs and alcohol in the workplace
- Ability to communicate effectively both verbally and in writing.
- Minimum of four years related experience or equivalent.
- Demonstrated competence in reacting to and handling emergencies.
- Able to work collaboratively with multiple health professionals in a busy and complex environment using tact, diplomacy, and discipline.
- Ability to understand and adhere to established policies, procedures, and protocols.
- Demonstrated proficiency in supervising and motivating subordinates.
- Commitment to excellence and high standards
- Excellent written and oral communication skills
- Strong organizational, problem-solving, and analytical skills
- Ability to manage priorities and workflow
- Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
- Acute attention to detail
- Ability to work independently and as a member of various teams and committees
- Strong interpersonal skills.
- Good judgement with the ability to make timely and sound decisions
- Creative, flexible, and innovative team player
EDUCATION, CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED
- Bachelor's degree (B.A./B.S.) in health care administration or other health-related field or equivalent preferred.
- Licensed as a Registered Nurse in the state of Oklahoma preferred.
- BLS required upon hire and maintained throughout employment.
- *Proof of all required License(s) and Certification(s) is due at time of hire.
ESSENTIAL DUTIES AND JOB RESPONSIBILITES The essential functions include, but are not limited to the following:
- Manages clinical operations including but not limited to staffing schedules, phone access to the health care team, and patient flow.
- Prepares and manages all documentation and reporting requirements including but not limited to QA reports, performance evaluations, time sheets, and budget variance reports.
- Ensures effective staff utilization to meet staffing and workload requirements and support the delivery of quality patient care and services within budgetary guidelines.
- Develops staffing plans; works with human resources staff to recruit and hire staff; coordinates comprehensive orientation of new staff.
- Establishes accountabilities and performance goals and provides counseling, coaching, feedback, recognition, training, and development to staff.
- Develops and manages quality improvement initiatives for areas of responsibility.
- Assists with the development and management of the operating budget; maintains fiscal control of assigned clinic cost center.
- Plans, coordinates, directs, and provides patient care orientation and ongoing education to staff.
- Supports and participates in performance improvement and risk management programs.
- Participates in continuing education to continually improve skills and abilities and stay abreast of current technologies/practices.
- Ensures compliance with legal issues including but not limited to patient confidentiality and risk management; ensures compliance with JCAHO, federal, state, and local regulations.
- Exhibits a high degree of courtesy, tact, and poise when interacting with patients, families, and other healthcare professionals.
- Adjusts to fluctuating peaks in patient flow, acuity, and other operational demands while maintaining quality.
- Applies safety principles as identified by established policy.
- Performs other related duties as assigned by management.
ADDITIONAL RESPONSIBILITIES
- Seek out external resources through conferences, workshops, etc. as necessary.
- Share professional knowledge with hospital staff, board members, and administrator.
- Comply with HIPAA regulatory requirements.
- Adhere to the companies/facilities philosophy, mission, and policies and procedures.
- Support the facility goals and objectives.
- Maintains a good attendance record and follows all hospital rules, policies, and procedures.
- Maintains open and effective communications with patients and their nurses, physicians, peers, supervisors, and students. Establishes and maintains excellent interdepartmental and interpersonal relationships.
- Attends departmental meetings and in-services to stay current with the developments of the department and hospital.
- Observes that proper safety measures are enforced in the techniques used on patients receiving therapy. Maintains high safety standards in the facility.
POSITION QUALIFICATIONS INTERPERSONAL SKILLS
- Demonstrates active listening techniques.
- Gains support through effective relationships.
- Treats others with dignity and respect; seeks feedback.
- Demonstrates honesty and integrity at all times in care and use of patient and facility property.
- Demonstrates and understands the importance of and respect for the rights, dignity, and individuality of each patient in all interactions.
- Demonstrates respect for co-workers and responds to the needs of patients by complying with facility policies.
REASONING ABILITY
- Ability to apply common sense understanding to carry out instruction furnished in written, oral, and/or diagram form.
- Ability to define and solve problems, collect data, establish facts, and draw valid conclusions.
- Ability to interpret an extensive variety of technical instructions in statistical or diagram form and deal with several abstract and concrete variables.
LANGUAGE SKILLS
- English is the primary language.
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures or governmental regulations.
- Ability to interpret reports, business correspondence, and policy/procedure manuals.
- Ability to effectively present information and respond to questions from groups of managers, physicians, clients, customers, employees, and the public.
MATHEMATICAL SKILLS
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
- Ability to compute ratio, percent, rate, as well as the ability to create and interpret graphs.
PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to work inside a clean, well-lit, and well-ventilated laboratory. While performing the duties of this position, the incumbent is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move a minimum of 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision and the ability to adjust focus. The noise level in the work environment is usually moderate. The employee may be exposed to some hazards such as radiation, bodily fluids that may contain disease, and fumes from laboratory chemicals. The employee may be required to travel frequently.