Location: Algona,IA, USA
Clinic Medical Office Assistant
Part Time - 54 hours per pay period
Days worked could include Monday through Friday
and Saturday clinic rotation
Duties:
* Provides clinical clerical support to patients, staff, and providers to assure quality care and ensuring the patients needs are met.
* Communication with clinic staff, providers, and all departments to facilitate patient care, patient flow, and special needs.
* Scheduling: Manages incoming phone calls to the clinic for scheduling appointments using multi-line phone system.
* Prior Authorizations: Receives and processes health care services for insurance approval before care is provided in timely fashion through phone calls and/or electronic submission.
* Maintains a positive working relationship with co-workers, clinic nursing, medical staff, personnel of other departments, external facilities, and assists persons needing assistance whenever possible.
* Works a rotating weekly schedule being assigned to both roles of scheduling and prior authorizations with a potential of remote. Onsite required for training.
* See full Job Description for all Duties
* High school diploma or equivalent is required
* Prefer graduate of an approved school for medical office assistant program, medical secretary program or medical assistant program.
* Requires certification as nursing aide or equivalent experience and understanding of medical terminology.
* Prefer six months experience in a medical office setting and/or medical insurance experience.
* Strong organizational skills with attention to detail and high level of accuracy required
* Employment contingent on successful background and pre-employment screenings.