Clinical Administrative Coordinator
: Job Details :

Job DetailsJob Location USVETS Inglewood - Inglewood, CA Salary Range $28.86 - $34.69 Description The Clinical Administrative Coordinator (CAC) performs a large range of program and service-related administrative support to the Behavioral Health department at U.S.VETS. The CAC reports directly to the Director of Behavioral Health at the assigned U.S.VETS site and works closely with various staff members to ensure completion of the administrative portion of direct service work. The CAC is responsible for coordinating, facilitating and executing staff training to support service delivery and compliance with service documentation and performance; completing external funder reporting requirements and internal U.S.VETS reporting requirements; conducting frequent clinical audits on client charts; and providing support to the case management staff. Responsibilities: •Creates annual training calendar for clinical and program staff according to the training requirements as determined by the National Clinical and Program team •Coordinates and executes staff training according to the annual training calendar and in collaboration with Human Resources to ensure each staff member completes a minimum requirement of 40 hours of training/year to include completing required training topics •Creates and tracks annual training hours for all staff •Ensures all conducted staff trainings include a competency-based assessment upon conclusion of the training to ensure training retention (e.g., Post-training test) •Creates annual funder report calendar with established deadlines and deliverables for each external and internal report required in collaboration with Operations Manager. •Connects with Program Coordinators and Team Leaders to monitor clinical and programmatic deliverables at least monthly for all internal and external requirements, reports areas of underperformance to management, and leads team on developing and following through on corrective actions •Oversees and/or completes external & internal funding reports related to clinical and program deliverables, according to specific funder requirements, at least 7 days prior to the funder/internal deadline and submits to Director of Behavioral Health and Operations Manager for final review before submission •Submits or ensures submission of all external clinical reports to the established funder point of contact on behalf of the organization and of all internal clinical reports to the agency point of contact by no later than the established deadline, preferably 3 days prior to the deadline •Develops and maintains a system to ensure timely and accurate documentation in client files that meets required standards and that such documentation is complete and readily available for internal and external audits, medical billing support, accreditation surveys, etc •Completes weekly file audit for each program for both data completion and content of documentation and works with case management staff to ensure file compliance •Conducts frequent clinical audits on client charts a minimum of 4x/year for active clients and within 7 days of the client's date of discharge to ensure clinical integrity •Works with case management team on correcting clinical audit deficiencies or discrepancies in a timely manner •Prepares the team for external audits conducted on-site by external funders and serves as the site's lead point of contact throughout the duration of the audit while ensuring collaboration with applicable departments to include Operations and Finance •Ensures admission and discharge functions are conducted according to the organization's policy and to optimize process flow, efficiency, and the client experience •Updates weekly clinical meeting documents (e.g., CM-VT listing, Clinical Meeting Notes, etc.) and takes weekly meeting minutes for efficient tracking from week to week on client's clinical progress •Leads the process of obtaining CARF accreditation/re-accreditation for the site •Collaborates and shares best practices with counterparts at other U.S.VETS and provides additional support as requested •Staff who have a valid driver's license and meet company insurance requirements may be required to complete a provided driver training course and drive company vehicles for work-related activities to include client transportation •Performs other duties as assigned Qualifications Requirements •Bachelor's degree in social services or other related field required •Minimum of two (2) years of experience with coordination of clinical services and/or administrative oversight in a clinical setting •Excellent oral and written communication skills •Detail-oriented with strong organizational and time management skills •Professional manner and appearance •Ability to take general direction, work independently and within a team •Ability to work effectively with diverse group of clients, staff, and community members •Knowledge/experience working with veterans preferred •Proficiency in computer and information systems to include Microsoft Office (Outlook, Word, PowerPoint, Excel), Internet, and the ability to use client tracking databases and electronic case records •Perform other duties as assigned NON-DISCRIMINATION POLICY U.S.VETS subscribes to the principles of Equal Employment Opportunity. U.S.VETS' policy to provide employment, compensation, and other benefits related to employment based on qualifications, without regard to ancestry, age, color, disability, genetic information, gender identity, gender expression, marital status, medical condition, military or veteran status, national origin, pregnancy, race, religion, sex/gender, sexual orientation, or any other basis prohibited by federal, state, or local law. As an Equal Opportunity Employer, U.S.VETS intends to comply fully with applicable federal, state, and local employment laws and the information requested on this application will be used only for purposes consistent with those laws. AMERICANS WITH DISABILITIES ACT - REQUEST FOR REASONABLE ACCOMMODATION In accordance with requirements of the Americans with Disabilities Act, it is U.S.VETS' policy to provide reasonable accommodation to applicants who request accommodation during the application process in order that the applicant may be given a full and fair opportunity to be considered for employment. If you need a reasonable accommodation to participate in the application or interview process, you or someone else may submit your request to U.S.VETS in any of the following ways: by telephone 213-###-#### and ask for the HR Assistant]; or by U.S. Mail or hand delivery: U.S.VETS, 800 West 6th Street, Suite 1505, Los Angeles, CA 90017, Attention: Human Resources - Job Applicant Request OUR MISSION To end and prevent veteran homelessness. We empower veterans and their families through housing, comprehensive services and advocacy.