Location: New York,NY, USA
This position is eligible up to a $5,000 sign on bonus!
Position Summary:
Performs duties of a clinical and clerical nature. Maintains records and applies knowledge and skills to run a full functioning office for one or more providers in clinic. Assists professional staff by performing routine duties in caring for patients.
Education, License & Cert:
High School Grad or Equivalent
Experience: Knowledge of medical terminology, ability to communicate and excellent customer service skills a must. Must be dependable, professional, flexible, and able to multi?task.
Essential Functions:
* Performs liaison duties between patients, Providers, hospital staff, contracted company, etc.
* Maintains equipment according to manufacturer guidelines and clinic policies and procedures. Performs and documents quality control on equipment as required.
* Applies principles of disinfection/sterilization/disease transmission/universal precautions as per clinic and manufacturer guidelines.
* Maintains confidentiality, respect and consideration of patients and others. Applies Guthrie values (patient centeredness, teamwork, excellence) when performing daily tasks.
* Exhibits good telephone etiquette.
* Answers telephones and schedules patient appointments. Takes messages of a medical nature (requests for prescription refills, test results, etc.)
* Quotes patient self?pay balances at time of scheduling. Informs patients of their financial obligations. Directs patients to the patient representative for assistance with their account
* Assists in maintaining appropriate level of supplies.
* Coordinate patient appointments for X?ray, CT scans, Physical Therapy, and all other ancillary services as ordered by the provider. Assists with obtaining and processing referral and pre?certification requirements.
* Become familiar with ICD?9/10 and CPT coding.
* Must be willing to cross train and perform other assigned duties as needed.
* Attend new employee orientation and all mandatory events such as in? services/classes/training as required by the organization.
* Responsible for greeting patients and updating various pertinent information into the patient's medical record.
* Complies with the dress code policy as set forth by Guthrie.
* Directs patient to examination room and prepares patient for examination and treatment.
* Interviews patient to obtain medical history. Determines vital signs, (weight, temperature, blood pressure, etc) and documents in the patient's medical record.
* Assists provider during exam and treatment.
* Process ancillary reports and all other patient results to the provider for review and assists with patient communication.
* Routes patient after exam to proper area for visit completion.
* Performs duties such as, phlebotomy, EKG's, specimen collection, assisting with procedures, etc. Ensures accurate specimen labeling in compliance with clinic protocol.
* Become certified in urine drug collection and breath alcohol testing.
* Become CAOHC (Council for Accreditation in Occupational Hearing Conservation) certified in order to perform audiograms.
* Cleans, stocks, and prepares exam rooms.
Other Duties:
* Travel for this position is sometimes required.
* Participation in community and employee engagement activities is required.
* It is understood that this description is not intended to be all?inclusive and that other duties may be assigned as necessary in the performance of this position.
* Performs other clerical functions as necessary.
The pay for this position ranges from $16.00-$22.37 per hour