Location: Sayre,PA, USA
This position is eligible for up to a $5,000 sign on bonus!
Position Summary:
Performs duties of a clinical and clerical nature. Maintains records and applies knowledge and skills to run a full functioning office for one or more Providers in Clinic. Assists professional staff by performing routine duties in caring for patients.
Education, License, Certification:
High School Diploma or equivalent.
Experience:
Knowledge of medical terminology, ability to communicate and excellent customer service skills a must. Must be dependable, professional, flexible and able to multi?task.
Essential Functions:
* Interviews patient to obtain medical history.
* Determines vital signs, (weight, temperature, blood pressure, etc) and documents in the patient's medical record.
* Assists provider during exam and treatment.
* Directs patient to examination room and prepares patient for examination and treatment.
* Performs liaison duties between patients, Providers, hospital staff, etc.
* Process ancillary reports and all other patient results to the provider for review and assists with patient communication.
* Responsible for greeting patients and updating various pertinent information into the patient's medical record.
* Routes patient after exam to proper area for visit completion.
* May be required to do phlebotomy.
Other Duties:
* Answers telephones and schedules patient appointments.
* Takes messages of a medical nature (requests for prescription refills, test results, etc).
* Performs other clerical functions as necessary.
* Exhibits good telephone etiquette.
* Quotes patient self?pay balances at time of scheduling.
* Informs patients of their financial obligations.
* Directs patients to the patient representative for assistance with their account.
* Applies principles of disinfection/sterilization/disease transmission/universal precautions as per clinic and manufacturer guidelines.
* Assists in maintaining appropriate level of supplies.
* Attends and participates in Department meetings, along with contributing to department/office goals.
* Become familiar with ICD?9 and CPT coding.
* Cleans, stocks, and prepares exam rooms.
* Coordinate patient appointments for X?ray, CT scans, Physical Therapy, etc. as ordered by the providers.
* Assists with obtaining and processing referral and pre?certification requirements.
* Maintains confidentiality, respect and consideration of patients and others.
* Applies Guthrie values (patient centeredness, teamwork, excellence) when performing daily tasks.
* Maintains equipment according to manufacturer guidelines and clinic policies and procedures.
* Performs and documents quality control on equipment as required.