Title
Clinical Care Coordinator | NJ, NewtonEOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Description
Starting pay $30.00 per hour
- Triage clinical calls, pages nurses, transfers calls, takes and distributes clinical telephone messages.
- Orders medical supplies and maintains inventory of supplies, as directed by Clinical Director.
- Assumes backup responsibilities for CHHA Scheduler in their absence.
- Assumes backup responsibilities for field LPN.
- Maintains and updates case management sheet weekly.
- Tracks Face to Face visits and communicates with physician and nurse practitioners regarding due date.
- IDT preparation, including making COTI's, scribing during meeting.
- Sends daily fax communication to Medical Director regarding new admits.
- Retrieve information regarding deaths and schedule DME Pickups.
- Assumes backup responsibilities for Referral Services.
- Keeps and tracks accurate DME records
- Provides feedback to referral sources on referrals as indicated.
- Responds to telephone inquiries regarding available services and eligibility for same.
- Utilizes SFAX to send and track all orders.
- Provides coverage at the main office, hospice house, and Pike office as needed.
- Participates in all required in service education programs and meetings.
- Demonstrates a commitment to own work schedule by adhering to attendance standards. Provides proper notification in advance for absence and tardiness.
- Adheres to employment policies in accordance with the Employee Handbook
- Demonstrates compliance with the dress code policy by appearing well groomed, wearing ID badge while on duty and maintaining a professional appearance.
- Performs other duties, as assigned.
Position Requirements
Required Skills/Abilities:
- Knowledge of hospice services as they relate to the assignment of Certified Home Health Aides (CHHAs)
- Knowledge of administrative office procedures, including the completion of forms, calendar administration and file maintenance and recordkeeping
- Self-starter who can work independently and make sound decisions under the direction of the Clinical Director.
- Excellent interpersonal skills for interacting with Aides, nurses, employees, and patients and families via telephone and in person (reception duties)
- Ability to comprehend the spoken and written English language, to communicate with clarity both verbally and in writing.
- Well organized to manage workflow, documentation, file maintenance and recordkeeping
- Proficiency in working with Microsoft Word, Excel, and Outlook, and electronic scheduling and medical record software.
Education and Experience:
Required Education: Graduation from an accredited school of Practical Nursing; licensed to practice as a Practical Nurse in the State of New Jersey.
Preferred Education: Some college or business school.
Required Experience: Minimum one year adult or pediatric medical/surgical clinical experience.
Preferred Experience: Prior home care or hospice experience preferred.
Fulltime/Part-timeFull-Time Shift Days Exempt/Non-ExemptNon-Exempt LocationKaren Ann Quinlan Memorial Fdn
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