Clinical Care Coordinator, NYC START, Bureau of Mental Health
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OPEN TO PERMANENT SOCIAL WORKERS AND QUALIFIED CANDIDATES WHO WILL FILE FOR EXAM # 4091 FROM 3/6/2024 TO 3/26/2024 ARE ELIGIBLE TO APPLY.NOTE: Valid NYS Licensed Master Social Worker (LMSW) or Licensed Clinical Social Worker (LCSW) license issued by the New York State Department of Education within one year of the date of appointment.Updated New York State Education Department/Office of the Professions Licensure Requirements:According to the New York State Education Department, Office of the Professions/State Board Office for Social Work and Mental Health Practitioners, as defined in Articles 153, 154 and 163 of the Education Law, effective June 24, 2022, an individual must be:1) Licensed as a Licensed Clinical Social Worker (LCSW) and/or Licensed Master Social Worker (LMSW) to practice social work as operated by the Department of Mental Hygiene agencies. For additional information, please review 7704 Requirements for a license under NYS Social Work:Laws, Rules & Regulations:Article 154 (nysed.gov); or2) Authorized through a limited permit valid for a period of not more than twelve months who has met all requirements for licensure as a licensed master social worker or a licensed clinical social worker except those relating to the examination and provided that the individual is under the general supervision of a licensed master social worker or a licensed clinical social worker, as determined by the department. For additional information, please review 7705: Limited permits under NYS Social Work:Laws, Rules & Regulations:Article 154 (nysed.gov)Please review for the latest information concerning the expiration of the Exemption law. [amended]Established in 1805, the New York City Department of Health and Mental Hygiene (the NYC Health Department) is the oldest and largest health department in the country. Our mission is to protect and improve the health of all New Yorkers, in service of a vision of a city in which all New Yorkers can realize their full health potential, regardless of who they are, how old they are, where they are from, or where they live.As a world-renowned public health agency with a history of building transformative public health programming and infrastructure, innovating in science and scholarship to advance public health knowledge, and responding to urgent public health crises from New York City's yellow fever outbreak in 1822, to the COVID-19 pandemic we are a hub for public health innovation, expertise, and programs, and services. We serve as the population health strategist, and policy, and planning authority for the City of New York, while also having a vast impact on national and international public policy, including programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and racial and social justice work, among others.Our Agency's five strategic priorities, building off a recently-completed strategic planning process emerging from the COVID-19 emergency, are:1) To re-envision how the Health Department prepares for and responds to health emergencies, with a focus on building a response-ready organization, with faster decision-making, transparent public communications, and stronger surveillance and bridges to healthcare systems 2) Address and prevent chronic and diet-related disease, including addressing rising rates of childhood obesity and the impact of diabetes, and transforming our food systems to improve nutrition and enhance access to healthy foods3) Address the second pandemic of mental illness including: reducing overdose deaths, strengthening our youth mental health systems, and supporting people with serious mental illness4) Reduce black maternal mortality and make New York a model city for women's health5) Mobilize against and combat the health impacts of climate changeOur 7,000-plus team members bring extraordinary diversity to the work of public health. True to our value of equity as a foundational element of all of our work, and a critical foundation to achieving population health impact in New York City, the NYC Health Department has been a leader in recognizing and dismantling racism's impacts on the health of New Yorkers and beyond. In 2021, the NYC Board of Health declared racism as a public health crisis. With commitment to advance anti-racist public health practices that dismantle systems that perpetuate inequitable power, opportunity and access, the NYC Health Department continues to work in and with communities and community organizations to increase their access to health services and decrease avoidable health outcomes.DIVISION AND PROGRAM DESCRIPTION:The Bureau of Mental Health's mission is to improve mental health and wellness for people in New York City, and to eliminate racial and other long-standing societal disparities by providing services, resources, and opportunities to providers that are grounded in accurate, data driven information that fosters community participation, thus reducing the stigma around mental health. This includes procuring and monitoring more than 500 contracted programs that provide mental health treatment, psychiatric rehabilitation, supportive housing, care coordination and advocacy services and operating court-mandated Assisted Outpatient Treatment (AOT), Single Point of Access (SPOA) for mobile treatment and care coordination and NYC Supportive Treatment and Recovery Team (NYCSTART) for people with first episode psychosis.The NYC Supported Transition and Recovery Team (NYC START) is a specialized program providing services to shorten the duration of untreated psychosis and improve linkage to care and community supports for New Yorkers experiencing a first episode of psychosis. The program collaborates with hospital treatment teams and discharge planners for optimal after care plans, assist with linkage to out-patient services and community supports, provides care coordination services in the community for three months following a hospital discharge, and works with community treatment providers, families, and other supports to promote successful community engagement.JOB DESCRIPTION:Reporting to the Clinical Supervisor, the Clinical Care Coordinator will:* Respond to hospital reports and review clinical material to determine if individuals referred to NYC START meet program criteria.* Conduct intake / enrollment appointments with individuals hospitalized for a first episode of psychosis and the involved hospital treatment team to offer services.* Work with consumers, their families, and hospital discharge planning staff to provide information, offer support, identify appropriate referral options, and assist in linkage to care and other resources in the community.* Travel daily within the 5 boroughs to perform field visits and provide care coordination services in the community.* Collaborate and interface with consumers, their families, and mental health providers to support engagement in services.* Assess the quality and appropriateness of care planned and provided.* Work collaboratively with other NYC START team members and perform other duties as assigned.IMPORTANT NOTES TO ALL CANDIDATES:Please note: If you are called for an interview you will be required to bring to your interview copies of original documentation, such as:* A document that establishes identity for employment eligibility, such as: A Valid U.S. Passport, Permanent Resident Card/Green Card, or Driver's license.* Proof of Education according to the education requirements of the civil service title.* Current Resume* Proof of Address/NYC Residency dated within the last 60 days, such as: Recent Utility Bill (i.e. Telephone, Cable, Mobile Phone)Additional documentation may be required to evaluate your qualification as outlined in this posting's Minimum Qualification Requirements section. Examples of additional documentation may be, but not limited to: college transcript, experience verification or professional trade licenses.If after your interview you are the selected candidate you will be contacted to schedule an on-boarding appointment. By the time of this appointment you will be asked to produce the originals of the above documents along with your original Social Security card.LOAN FORGIVENESSAs a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at StudentAid.gov/PSLF. FINAL APPOINTMENTS ARE SUBJECT TO OFFICE OF MANAGEMENT & BUDGET APPROVAL Minimum QualificationsQualification RequirementsA Master's Degree in Social Work from an accredited school of social work.License RequirementsYou will be required to have a valid Licensed Master Social Worker (LMSW) or Licensed Clinical Social Worker (LCSW) license issued by the New York State Department of Education within one year of the date of appointment. This license must be presented to the appointing officer at the time of appointment or, if it is obtained after appointment, at the time it is received. This license must be maintained for the duration of your employment.If you fail to obtain your LMSW or LCSW license within one year of the date of appointment, your probationary period will be automatically extended for six months. If you fail to obtain the required license by the end of 18 months of service, you will be terminated.Special NoteSection 424-a of the New York Social service Law requires an authorized agency to inquire whether a candidate for employment with child-care responsibilities has been the subject of a child abuse and maltreatment report. The agency has the discretion to assign a candidate who has been the subject of a child abuse and maltreatment report to a position with no child-care responsibilities.Preferred SkillsExtensive knowledge of community mental health resources excellent interpersonal and communication skills ability to interface with service providers from all sectors of the services system strong organizational skills proficiency with basic Microsoft Office applications (Work, Excel) prior experience with first episode psychosis population a plus.Residency RequirementNew York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.Additional InformationThe City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.