Clinical Manager
: Job Details :

Avita Home Health & Hospice is a non-profit 501c3 organization dedicated to providing home care and hospice services in the comfort of your own home, assisted living or nursing home. We are committed to servicing Richland, Crawford, Morrow and surrounding counties. We are your only locally owned, operated and governed home health and hospice agency and are honored to provide to our neighbors in our communities. JOB SUMMARYThe Clinical Manager directs, manages and coordinates home health and hospice clinical services. This is accomplished through leadership and direction of the field staff which may include, RN's, LPN's, Therapists, Social Workers, Chaplain, Home Health Aides and Volunteers who comprise the team directly or through subordinate supervisors. Please see organizational chart for specifics.In accordance with agency policies and standards, the Clinical Manager is responsible for meeting all standards outlined in the Registered Nurse job description. DUTIES AND RESPONSIBILITIES Policy Oversight

• Takes and active role in the planning, evaluation and design of agency programs, policies, and procedures related to clinical requirements.

Performance Improvement

• Oversees and participates in the revisions of the Performance Improvement Programs for Home Health and Hospice, while working with the Administrative Director, Education Director, and Hospice Clinical Director.
• Evaluates performance improvement findings specific to staff performance and other trends to determine strengths and weaknesses. Develops educational and performance plan, as necessary, to ensure improvement occurs with staff.
• Makes clinical recommendations to Directors for program improvements.

Quality Care/Customer Satisfaction

• Provides and assures the provision of quality of care to all patients admitted for service through guidance and coordination of clinical staff.
• Point of contact and one of the responsible leaders for addressing patient complaints, physician concerns, trending and identifying opportunities to improve.
• Builds and maintains positive relationships with stakeholders and community partners.
• Collaborates with Directors to collect feedback regarding the patient's experience, tracks data and helps create strategies to improve the customer experience.
• Ensures care coordination of interdisciplinary patients' services for agency including Nursing, PT, OT, SW, ST, Chaplain and HHA.

Training

• Provides guidance to clinical staff in completion of patient care. Participates in the development of orientation and identifies on-going educational needs of staff in cooperation with Education Director and other agency leaders.
• Collaborates with the Education Director in the development and organization of orientation programs for new employees, volunteers, and students.
• Collaborates with Education Director with areas of education/training including but not limited to: new employees' orientation, on-the-job training, health and safety practices, management development and adaptations to change in policies, procedures, and technologies.
• Must have knowledge of all current OSHA requirements, including the Bloodborne Pathogen Standard, TB Control Plan, HIPPA, Exposure Control Plan and the Emergency Preparedness Plan.

Meetings

• Conducts monthly nurse and aide meetings in collaboration with the Administrative Director.
• Facilitates scheduled case conference and interdisciplinary team meetings for home health and hospice patients (as needed).
• Participates in monthly therapy meetings with contracted therapy companies.

General

• Participates in strategic planning for operational processes.
• Aware of financial impact of standard business operations and makes recommendations for improvements, while enhancing quality outcomes.
• Coordinates and assists in the direction of agency programs to ensure compliance with Medicare, Medicaid, OSHA, ADA, HIPPA and other regulations.
• Has active role in the following: Interviews, screening, hiring, conducting 90-day review, annual evaluations and providing appropriate coaching to direct staff.
• Ensures staff have appropriate competency and are compliant with agency policies.
• Ensures assignments are distributed appropriately and provides instruction for scheduling as necessary.
• Provides clinical guidance and oversight for appropriate on-going care, eligibility, discharge criteria, recertification criteria, transfers, etc.
• Has authority to determine clinical issues as they relate to the clinical direction of the hospice and home care program.
• Maintains referral, admissions, discharge and other related statistics as requested by the Executive Director.
• Accepts Administrator on-call.
• Understands and supports the agencies philosophies, mission and vision.
• Maintains confidentiality of all employee and patient issues.
• Takes accountability for personal growth and development. Maintains and facilitates a positive attitude with his/her employees, peers and leadership.
• Communicates to the Executive Director or with the compliance officer immediately, if at any time they feel that another employee may be violating or are being requested to violate agency policies or government regulations (i.e. Medicare, Medicaid, or other regulatory bodies.) This includes but is not limited to Fraud, Waste and Abuse.

This Job description in no way states or implies that these are the only duties to be performed by this employee. He/She will be required to follow any other instructions and to perform any other work-related duties requested by his/her supervisor. JOB REQUIREMENTS

• To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

• A graduate of an accredited school of Nursing; Bachelor's Degree Preferred, Ohio License as a Registered Nurse; five (5) years' work experience in home health and preferable progressive supervisory experience is preferred; valid Ohio driver's license, a car in good working order; a good driving record and auto liability insurance as required.

REASONING ABILITY

• Ability to apply common-sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.

LANGUAGE SKILLS

• Ability to read. Analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and responds to questions from groups of managers, clients, customers, and the general public.

OTHER SKILLS and ABILITIES

• The ability to work and communicate with people in a supervisory role or an executive role within a team environment.

Benefits

• Paid Time Off
• Holiday Pay
• Bonus Opportunities
• 403(b) w/Employer Match
• Referral Bonus Program
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Long-Term Disability
• Short-Term Disability

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.