Clinical Operations Manager
: Job Details :

Description:Welcome to Positive Leaps, where diversity, inclusion, and equity are a cornerstone of our business. As a minority woman-owned company, we are committed to fostering an environment where everyone feels valued, respected, and empowered.OverviewPositive Leaps is seeking a dedicated full-time Clinical Manager to provide appropriate clinical training for interns (discipline specific) and therapists, and ongoing monitoring of established clinical staff. You would also maintain a small caseload to provide services to clients and families, and assist the department with monitoring and maintaining clinical practices through assessment of clinical skills and maintenance of quality and performance indicators. Additionally, provide a third tier of management to the Therapy Services Coordinator and Assistant Therapy Service Coordinator while providing a safe and effective therapeutic environment for all clients in accordance with the philosophy and Mission of Positive Leaps.Essential Duties:Facilitates training and orientation period for new hires and interns.Assists the Therapy Services Coordinators in on-going staff development and training to maintain competencies for therapeutic staff members and providing support for staff members when the Therapy Services Coordinators are unavailable.Participates in quality assurance activities, data gathering, data analysis, and written monthly and annual quality summaries, for the purpose of continuous quality improvement.Monitors the quality of clinical assessments, evaluations, and therapeutic services through regular review of clinical documentation, observations and consultation, medical record audit and other methods.Monitors clinical mental health services provided by therapists to assure therapy services are appropriate and meet quality standards set by the organization, various regulatory entities and third-party payers.Maintains a modified caseload to provide mental health therapy services to families and children for Positive Leaps' programs, including assessment, diagnosis, treatment planning, and ongoing treatment to stabilize mental health symptoms, and to maximize client skill acquisition and sustained improvements in the functioning of the consumer.Keeps timely and accurate documentation, to be reviewed by supervisors and made available to consumers, third party payers and if necessary, to court officials.Provides case management services as needed.Regularly meets with supervisors to plan and problem solve for needs that arise with staff or related to departmental needs.Assures consistent implementation of Positive Leaps' Policies and Procedures and fidelity in the use of research-based therapeutic interventions to achieve excellent outcomes.Prepares, updates, and maintains essential and assigned clinical and administrative documentation and records.Creates an environment of enthusiasm and commitment.Demonstrates ethical conduct, in keeping with professional standards set by licensee's professional board and Positive Leap' ethical code.Models professional behavior and demeanor, dress and workspace organization.Collaborates with all departments to ensure maintenance of ethical practice.Provides training to outside groups or sales support upon request.Completes assigned tasks as directed by supervisors and within agency timeframes.Provides after-hours, telephonic support to consumers experiencing a crisis for one week, once a month.Performs other duties as assigned.BenefitsHealth, vision, and dental insurancePaid time offPaid holidays plus floating holidayHSA with employer matchDependent care FSAEmployer-paid Life and AD&D insuranceEmployer-paid short-term and long-term disabilityWellWorks wellness programEmployee assistance program401k with employer matchFull access to our training center with ample opportunities to train, grow, and learn, as well as paid CEUsIncentives for meeting the standard each month, quarter, at 6 months, and for the year.Minimum RequirementsMaster's degree from an accredited school of social work or clinical counseling.Must possess independent licensure within the state of Ohio (LPCC/LISW).Supervisor designation is highly preferred, but candidates may be considered with a commitment to timely completion of hours and application for Supervisory designation.Experience in working with children and families is highly preferred; experience in clinical counseling is required.CPR and First Aid Certification.Valid driver's license and auto insurance.Excellent analytical, interpersonal and written communication skills.Ability to work in active environment, to be able to run, work easily in a physically active environment and lift up to 50 lbs unassisted.Willingness to engage in after-hours crisis intervention discussions with Therapy Services Coordinators, Behavior Medicine Program Supervisors, and/or Director of Clinical Operations via phone, as needed.Ability to work a flexible schedule, including evenings (after 5pm) and phone contact on-call responsibilities, where required.Ability to complete assigned tasks as directed by supervisors and within agency timeframes.Exposures and RisksPotential for exposure to blood and body fluids.Works directly with physically aggressive children.Exposed to loud noise, such as repeated and prolonged screaming and crying.Fast paced environment.Requirements:Compensation details: 65000-70000 Yearly SalaryPIa8433e4d2420-31181-#######9.