Location: Buffalo,NY, USA
The Clinical Outreach Specialist conducts outreach/educational activities to encourage advocacy and increase access to hospice and palliative care services in both underserved communities and clinical settings across the continuum of care.Essential Duties and Responsibilities for Clinical Outreach Specialist:Provide education about HPCB mission, services/programs, and benefits in the community and clinical settings, with a focus within underserved communities, including although not limited to churches and clinics.Maintain current partnerships and develop new relationships within the target communities while providing education and assist with access to services.Identify needs of individuals and match them with the appropriate services offered through any of the various HPCB programs.Work at a strategic level to assess the overall need for supportive services and identification of services currently available through other programs or agencies.Identify trends in referral patterns of community physicians, agencies, and institutions and discuss with Director.Assist in the development of internal processes to identify and meet referral source needs while maintaining regulatory/corporate compliance integrity.Complete all necessary documentation, and follow-up as required by HPCB and as per partner need/request (example: lead reports, outreach logs, scheduling and other administrative work).Complete Home Connections admissions and/or informational visits and Hospice informational visits upon request.Update and review partner/territory list tracker with Director to identify partner visit frequency.Ongoing maintenance of contacts/partner lists.Utilize critical thinking skills to facilitate a comprehensive nursing assessment and to initiate enrollment in appropriate services. Embrace new technologies and analytics to deliver tailored messaging and reports to partners as needed.Collaborate with HPCB staff to support overall agency goals and objectives.Travel to urban, suburban, and rural areas as needed.Ability to work a flexible schedule, including nights and weekends to assist with networking events, education, family meetings, health fairs and other activities as needed.Qualifications for Clinical Outreach Specialist:Education/CertificationRegistered NurseValid Driver's License, free of serious violations, and vehicle required for use when on duty.ExperienceOne (1) year of experience with health care or clinical marketing and sales preferred.Experience in non-profit workplace helpful