Dent Neurologic Institute is committed to excellence in all we do. Our culture is built on 4 key pillars: respect, quality, productivity, and well-being. By remaining dedicated to these values and the overall mission, we are dedicated to making a difference for both patients and colleagues. When you join the Dent team, you can take advantage of a variety of benefits:
- Work-Life Balance(no overnight shifts)
- Medical, Dental& Vision Plans
- Life Insurance
- 401(k) Retirement Plan
- Critical Illness, Accident, & Legal Plans
- Wellness Program
- Learning &Development Opportunities
- Paid Time Off
- Paid Holidays
- Free Onsite Parking at All Locations
Working Hours: Monday-Friday, 8 hours per day / 5 days per week. Position Summary: Coordinate and participate in a variety of clinical and administrative patient care activities and procedures within scope of practice in the clinic. Provide backup to clinic positions when needed. Responsibilities of Position:
- Complies with quality assurance, HIPAA, customer focus, infection control and safety regulations per the facility policy procedures and NYS regulations
- Support patient care with an emphasis on patient response; maintains liaison with physicians and practice administration to ensure efficient and effective patient care services.
- Must be able to determine urgency of message and/or phone call on an urgent/non-urgent basis.
- If patient chart/EMR is pulled; all information should be confirmed i.e.; name, DOB, address, phone, insurance, etc.
- If patient is requesting prescription; chart/EMR information must be checked to confirm accuracy and legitimacy of request. Please note drug allergies, contact number and pharmacy information.
- Once information is received the appropriate phone calls should be made to pharmacy, etc. in the order deemed most crucial.
- Accurate documentation in Chart/EMR after each patient is seen and/or assisted is crucial to the patients continued follow-up.
- Prepare e-prescriptions for provider's evaluation and completion/transmittal.
- Assists in completion of insurance/compensation/disability/prior authorization forms.
- Coordinates scheduling with medical secretary. Represents the Dent by displaying a respectful and caring manner with patients and their families. Independently problem solves and utilizes resources to solve complicated matters. Maintains confidentiality of patient information.
- Maintain work area in clean and orderly condition; set up, clean and disinfect examination rooms; monitor and ensure appropriate inventory of medical supplies in examination rooms; replenish as required
- Confers with the patient to obtain accurate information for records, explains procedures;' ensure completion of chart information prior to examination by provider.
- Coordinates and participates in a variety of patient care activities in the examination and treatment of patients to include: vital signs, blood draws (if qualified), medication administration, mini-mental assessments, assisting with diagnostic and therapeutic procedures, using standard equipment; records data for medical records as directed by the provider.
- Contributes to patient care through patient and family education, distributing recourse literature and community service recommendations and referrals as needed,
- Interacts calmly, respectfully and in a friendly manner with other representatives of services at the Dent. Refers patients to proper resources for Dent policies such as billing and or financial support. Assists in clerical duties as needed, functioning as a member of the health care team
- May be required to escort and/or transport patients to the examination room and other clinic locations, if necessary
- May be required to assist with bio-hazard cleanup (i.e. restroom, waiting area, exam room following universal precautions/kits)
- Maintains competence through continuing education and in-service training.
- Performs other duties as assigned or requested.
Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Skills & Experience Necessary:
- Ability to have a professional and caring presence on phone and in person.
- High degree of verbal communication and interpersonal skills to determine needs, provide information, instruct, and provide emotional support.
- Strong planning and problem solving, organizational skills.
- Ability to address and resolve conflict in a professional manner.
- Ability to maintain strict confidentiality.
- Ability to be flexible.
Required Education
- Active NYS Registered Nurse License free and clear of restrictions
Working Conditions:
- Minimal physical effort while rooming patients, frequent walking.
- Potentially prolonged periods of standing.
- May include assistance to the disabled patient in transfers to and from wheelchairs.
- Regular fine hand manipulation
- Associated health risks related to patient exposure including body fluids
- Sometimes bending, squatting, reach above shoulder level, crouching, kneeling, and pushing/pulling. Requires some lifting, usually not in excess of 10 pounds.
Compensation:
- Most candidates will start within the first quartile of the pay range
- Rates are commensurate with experience
EEO Statement: DENT Neurologic Institute is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online. Monday-Friday 8 hours per day / 5 days per week. 40 hours/week