Overview:
Supervises assigned staff in the day-to-day tissue recovery operations; acts as a liaison for the funeral home and forensic associates involved with the organ and tissue donation process
Compensation range for this position is$80,781.00-$90,878 annually
Responsibilities:
The following essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation.
- Advance Gift of Hopes mission, vision and core values: providing compassionate service, contributing to outstanding teams and engaging as one of our passionate people committed to a positive culture that embraces diversity, equity, inclusion and belonging. Adhere to all policies and procedures in carrying out the responsibilities of this position.
- Demonstrate support for our mission through annual participation in a donor family event
- Supervise assigned staff including selection, scheduling, job duties, training and development, counseling, performance evaluation, recognition, promotion, disciplinary action and termination
- Provide input and recommendations for tissue-related policies and procedures
- Respond to questions from Hospital Development staff on organ and tissue donation questions and/or concerns
- Provide direction to staff on the suitability of potential tissue donors for recovery and other clinical concerns based upon policy and procedure interpretation
- Function as Administrator-on-Call (AOC) per established schedule
- Conduct final disposition of discarded human tissue to contracted vendor
- Maintain and arrange for preventive maintenance and repairs of equipment and instruments at Itasca or Satellite location related to tissue recovery operations
- Make presentations to external organizations on the organ and tissue donation process as requested by the Communications department with the approval of the Manager, Tissue Recovery Services
- Represent Gift of Hope at public awareness events to promote organ and tissue awareness
- Develop and maintain effective working relationships with all Gift of Hope tissue processors and affiliates
- Provide or participate in the training and continuing education of staff on tissue donation process
- Spend 40% or more of work time performing, observing and/or facilitating tissue recoveries
- May be required to act as a recovery tech or a coordinator on procurements
- Track data on staffs clinical performance
- Develop and implement processes to ensure staffs clinical performance is meeting or exceeding targeted goals
- Train/coach staff as necessary to clinical tissue recovery expectations
- Work collaboratively with the designated clinical trainer to reinforce, change, implement departmental policy/procedures
- Other duties as assigned
Qualifications:
Education and Training Required
The following identifies the minimum education and training required to perform the essential functions of the job.
- Associates degree in one of the life sciences, or equivalent work experience
- Certified Tissue Bank Specialist (CTBS), or the ability to become certified within 18 months of hire/promotion
Experience and Skills Required
The following indicates the minimum skills and experience required to perform the essential functions of the job.
- 3 years experience in tissue banking and procurement, or equivalent work experience
- Demonstrated competency in all aspects of the tissue recovery process
- Familiarity with administrative procedures of a tissue department
- Ability to take initiative and execute projects with minimal guidance
- Ability to critically think through various situations and problem solve while still within the scope of policies and procedures
- Ability to lead, coach and develop staff
- Ability to understand and communicate complex procedures
- Ability to interact effectively with coroners, funeral directors and other external audiences
- Ability to make presentations to public audiences
- Intermediate skills in Excel; basic skills in Word
- Ability to present information on organ and tissue donation to a wide variety of audiences
Physical Demands
The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Ability to function in a normal office environment and internal and external tissue recovery suites
Ability to work on-call and outside regular business hours, including weekends and holidays
Ability to act as Tissue Administrator-on-Call 24 hours per day for approximately 8 days per month
Ability to use personal cell phone for business purposes
Ability to speak and hear to convey information to staff, tissue processors, coroners, medical examiners, funeral home staff and other audiences
Ability to drive personal car to meetings throughout the region
Work Environment
The work environment characteristics described here are representative of those that will be encountered by an employee while performing the essential functions of the job.
Normal office environmentIn-house/hospital operating room suiteServe as Administrator-on-Call approximately 7-10 days per month, which can include weekendsCarry a personal cell phone to be accessible outside regular business hours
The policy of Gift of Hope Organ and Tissue Donor Network is to promote equal employment opportunity through a positive and continuous program of specific practices designed to ensure the full realization of equal employment opportunity without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability, or status as a disabled veteran, recently separated veteran, other protected veteran, or Armed Forces service medal veteran designated under the Vietnam Era Veterans' Readjustment Assistance Act, as amended (VEVRAA). This reaffirms our commitment to this policy.