Location: Staten Island,NY, USA
[Customer Service / Remote] - Anywhere in U.S. / Competitive pay - As a Clinical Support Associate you'll: Assist customers with setting up and using Wesper devices, troubleshoot common issues, and guide through app functionalities; Manage customer inquiries regarding orders, returns, and subscriptions, and assist with billing and account management; Maintain and update a comprehensive knowledge base of common issues and solutions, and share insights with the support team; Utilize CRM systems (e.g., Zendesk), manage organizational tasks using spreadsheets, and provide support through phone, text, and chat...Hiring Fast >>