Do you want to work at one of the Top 100 Hospitals in the nation? We are guided by our values of Love and Excellence and are passionate about delivering health, not just health care. Come join us at ChristianaCare!
PRIMARY FUNCTION:
Serves as the clinical operational representative and lead advocate in the design, development, implementation, support and adoption of the electronic medical record and other patient care systems. Works closely with facility and corporate leaders, multi-disciplinary teams, Information Technology, and Clinical Informatics to drive clinical optimization in the transformation of patient care through the use of technology.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Assists in analysis, problem solving, and process re-engineering activities related to issues surrounding electronic information systems.
- Works with clinical subject matter experts (SME's) to analyze their patient care requirements, map process models, design technical solutions to satisfy requirements, documents detailed specifications for IT build, then completes formal system testing.
- Can recognize work arounds and other non-approved practices and acts as a change agent in the development of workflow redesign to maximize system functionality and efficiency.
- Monitors system adoption by identifying, collecting and reporting baseline and post implementation metrics and data through observations and audits for assigned projects
- Cultivates good working relationships with staff, department management, physicians and executives by conducting rounds providing assistance to end-users. Builds relationships by demonstrating a clear and predictable service.
- Acts as a change agent; develops and reinforces adoption strategies.
- Educates units on existing functionality, new enhancements and upgrades.
- Applies clinical knowledge, systems and analysis skills, knowledge of current and future computer applications, and project planning and implementation skills to achieve defined objectives of sustained technology solutions and processes.
- Identifies barriers to project success and communicates effectively to application and project leaders to overcome barriers
- Responds to requests with high level analysis. Evaluate global need, value, and impact. Route project-specific requests to appropriate individual or team.
- Participates in committees pertinent to clinical application system development and nursing.
- Leads policy and procedure development for specific department/function responsibilities related to clinical application systems.
- Develop and provide optimal roll out and evaluation strategies in support of new projects/solutions (engage in projects at implementation planning, execution, and evaluation phases)
- Maintain alignment of organizational focus, understand and contribute to solutions (technology or process) for emerging issues; identify integration points across efforts
- Performs assigned work safely adhering to established departmental safety rules and practices. Reports to supervisor, in a timely manner, any unsafe activities, conditions, hazards or safety violations that may cause injury to oneself, other employees, patients and visitors
- Performs other related duties as required
EDUCATION AND EXPERIENCE REQUIREMENTS:
- BS in clinical discipline such as nursing, respiratory therapy or other bedside clinical degree
- Master's degree in clinical discipline or information technology preferred
- Five (5) years of experience in health care information systems with emphasis on business and clinical analysis and process improvement.
- Cerner experience preferred
- Ambulatory or inpatient clinical experience preferred
- Current RN License
ChristianaCare Offers:
Full Medical, Dental, Vision, Life Insurance, etc.
Two retirement planning offerings, including 403(b) with company contributions
Generous paid time off with annual roll-over and opportunities to cash out
12 week paid parental leave
Tuition assistance
Incredible Work/Life benefits including annual membership to access to backup care services for dependents through retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more!