CABOTThe Cabot Collection is a luxury developer of exceptional golf destinations. Its portfolio of world-class getaways includes the award-winning Cabot Cape Breton in Nova Scotia; Cabot Saint Lucia on the northern tip of Saint Lucia; Cabot Citrus Farms in Central West Florida; Cabot Highlands in Inverness, Scotland; Cabot Revelstoke in British Columbia; and Cabot Bordeaux in the southwest of France. Cabot continues to build upon a legacy of excellence in luxury resort and residential offerings across each unique property, where owners and guests have access to a well-rounded suite of destination-specific experiences and an unparalleled quality of service.CABOT CITRUS FARMSLocated in the central-west region of Florida, aptly known as the Nature Coast, Cabot Citrus Farms is set across 1,200 acres of pristine natural beauty. The landscape is marked by dramatic elevation changes, rolling hills, sandy soil, and a canopy of sand pines, palmetto trees, and century-old moss-covered oaks. The destination features 56 holes of golf, including two regulation-length courses, Karoo and Roost, a 9-hole course called The Squeeze, and an 11-hole par-3 course named The Wedge. In addition to golf, the property offers luxury accommodations, real estate opportunities, elevated dining, a full range of off-course adventures, and various outdoor trails, embodying a reimagined vision for Florida golf and active wellness.Position OverviewAs Guest Service Attendant for Cabot, you are the first - in-person - smile to greet our guests upon arrival at Cabot Citrus Farms. You take pride in being a key member of the team responsible for CCF world-class first impression. You greet our guests by name and create that authentic personal connection that lets them know how special they are. While directing them to the pro shop for check-in and assisting with unloading golf clubs from the shuttle, you offer personalized insights on services and amenities available.Key Responsibilities
- Assists with the overall upkeep of the clubhouse, cart storage area, and parking lot.
- Maintains the cart staging area in a neat and orderly fashion, including the podium and bag drop area.
- Maintains the cart storage area and cart wash-down area in a neat, clean, and orderly condition.
- Prepares golf carts for play following the standards of Cabot Citrus Farms.
- Greet all guests warmly and professionally - make guests feel welcome and anticipate their needs.
- Assist guests with their golf clubs, set them up on a golf cart, or pushcart, ensure that the bag is suitable for the caddie when caddies are booked, provide a medical cart when required, and provide club storage services as requested.
- Provide information and direction to guests to ensure their needs are met and exceeded.
- Communicate with the intent to connect with guests and associates, displaying a positive attitude and highly effective listening and speaking skills.
- Maintain and uphold the policies, procedures, and reporting of the golf operations as required.
- Focus attention on guest needs, always remaining calm and courteous.
- Work flexible hours as required, including early mornings, nights/weekends.
- Complete other duties as assigned by management.
Qualifications
- High School Diploma.
- Must possess a valid driver's license.
- Commitment to delivering a high level of customer service.
- Enthusiastic, positive, authentic, engaging, and high-energy.
- Excellent grooming and personal appearance standards.
- Must be able to read and write to facilitate the communication process.
Working Conditions
- Work outdoors in varying environmental conditions such as heat, cold, rain, and wind.
- Exerting up to 50 pounds of force occasionally, and/or up to 25 pounds of force frequently to lift, carry, push, or otherwise move objects.
- Ability to spend long hours moving around, walking, sitting, standing, kneeling, reaching, and crouching while performing other duties.
- Requires grasping, writing, standing, sitting, walking, repetitive motions, listening and hearing ability, and visual acuity.
BenefitsWe offer a comprehensive benefits package, including:
- Health, Dental, and Vision Insurance
- 401(k)
- 10 Paid Vacation Days
- 5 Paid Sick Days
- 14 Company Holidays
- Maternity and Paternity Leave
- Complimentary Staff Lunch
- Early Earned Wage Access
- Golf Privileges
- Employee Discount Program
- And much more!
Our greatest asset, and the key to our success, is our team. We have developed an incredibly positive and exceedingly vibrant culture by attracting the most caring, engaging, and driven people in golf and hospitality. With a focus on the principles of the Golden Rule - treating others as we wish to be treated - the warmth, kindness and good nature of our team is ultimately what sets Cabot apart. Work hard and be nice to people - it's as simple as that!If your values align with the Cabot vision, we welcome you to apply and join our amazing team that is building this one-of-a-kind property!Cabot Citrus Farms is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected status.