Program Support Specialist (718781)
: Job Details :


Program Support Specialist (718781)

Inficare Technologies

Location: Trenton,NJ, USA

Date: 2024-11-05T18:27:10Z

Job Description:
Endpoint Management Lead Engineer. Work Location : Dallas, TX - Must come to office a minimum of 2 Days per week to Office in Dallas). Work Exp ( Min & Max ) : 5-10 years Rate: C2C-$50/hr or W2-$45/hrMust Have Skills: 5 years of expertise in SCCM/IntuneKey Responsibilities for this Role:
  • Application Deployment: Managing the deployment of applications through SCCM to end-user devices.
  • Patch Management: Performing updates and patching to ensure systems remain secure and up to date.
  • Software Distribution: Automating and managing software distribution across endpoints.
  • Operating System Deployment (OSD): Implementing Windows or other OS deployments via SCCM as it relates to Application support.
  • Monitoring and Reporting: Tracking deployment success, system compliance, and generating reports.
  • Troubleshooting: Diagnosing and resolving SCCM-related issues, especially in deployment and patching.
Endpoint Management Systems Expertise:
  • System Center Configuration Manager (SCCM): Experience with SCCM for deploying applications, patch management, software distribution, and operating system deployment (OSD).
  • Microsoft Intune (or other MDM solutions): Knowledge of mobile device management (MDM) for managing and securing endpoints such as laptops, mobile phones, and tablets.
  • Operational knowledge in one or more system VMware, Azure AVD, Nerdio
Operating Systems:
  • Windows: In-depth knowledge of managing, troubleshooting, and deploying Windows OS Win 10/Win11 in on-prem or virtualized environment.
  • Windows Server: Proficiency in working with Windows Server to manage endpoints and Active Directory (AD) policies.
Application Deployment:
  • Software Packaging and Deployment: Proficiency in packaging and deploying software and updates across an enterprise network using tools like SCCM, Intune, or other deployment platforms.
  • Scripting Languages: Experience in scripting languages like PowerShell, VBScript, or Python for automation of deployments and administrative tasks.
Patch Management:
  • Patch Deployment: Ability to manage patch deployment strategies, including deploying security updates and service packs.
  • Patch Compliance Reporting: Experience in generating and interpreting compliance reports using SCCM or Intune.
Security and Compliance:
  • Endpoint Security Tools: Familiarity with antivirus, endpoint detection and response (EDR), and security tools (e.g., BloxOne Endpoint, ESET, CrowdStrike, or similar).
  • Data Encryption and Security Policies: Understanding of data encryption techniques, secure configurations, and policies related to device management.
  • Group Policy (GPO): Ability to configure and manage Group Policy Objects (GPO) for Windows environments to enforce security and management policies.
Troubleshooting and Support:
  • Incident Management: Strong troubleshooting skills for diagnosing and resolving endpoint-related issues.
  • Log Analysis: Ability to analyze logs from endpoints and management systems (SCCM, Intune) to identify and resolve problems.
Networking Knowledge:
  • TCP/IP, DNS, DHCP, VPN: Solid understanding of networking principles, including TCP/IP, DNS, and DHCP, for troubleshooting and managing endpoints.
  • Remote Access and VPN Solutions: Knowledge of VPNs and remote access tools for supporting users outside the office environment.
Automation and Monitoring:
  • Automation: Experience with automating endpoint management processes, such as software deployment, system patching, and compliance checks.
  • Monitoring Tools: Proficiency in using monitoring tools like Nexthink, or others for tracking the health and performance of endpoints.
Cloud and Virtualization :
  • Azure Active Directory (Azure AD): Experience with cloud-based identity management using Azure AD.
  • Cloud-based Device Management: Knowledge of cloud-based management platforms like Windows Autopilot for provisioning and configuring devices.
  • Virtual Desktop Infrastructure (VDI): Familiarity with VDI solutions such as VMware Horizon, Citrix Virtual Apps, and Azure Virtual Desktops.
Certifications (Optional but Preferred):
  • Microsoft Certified: Modern Desktop Administrator Associate
  • Microsoft Certified: Endpoint Administrator Associate
  • CompTIA Security+ or similar security certifications
  • ITIL Foundation (for IT service management)
Apply Now!

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