COBRA Support (On-Site)
: Job Details :

Do you envision working for a company that has the expertise of a long-standing industry leader, but the spirit of an entrepreneur? Does the thought of making a real impact motivate and energize you? If so, Health Plans, Inc. (HPI) is the place for you. Join a team that values integrity, flexibility, loyalty, compassion and dedication-we can't wait to meet you.What we doHPI is unique. A respected industry leader that's been serving customers for over 40 years, we're known for our innovation and growth. Our experience has given us our expertise, but our forward-thinking, entrepreneurial spirit has given us our strong reputation. As a third-party administrator, we offer a suite of health and benefit solutions to employers. By joining HPI, you'll contribute to ideas that make a real difference for employers and employees nationwide. There isn't a challenge we won't accept and we're looking for people who have a passion to take it on. Not just a job-a mission.What you'll doThe COBRA Support position will provide support functions associated with COBRA Administration and the Enrollment Department. Timely, accurate processing of all functions is integral to this position. The individual will interact directly with coworkers within the department, various staff members from nearly all other departments as well as clients and members. This position will require being in the Westborough office five days a week. In this role, you'll also: + Receive COBRA premium checks and correspondence daily, date stamp and scan to COBRA team for processing. + Ensure COBRA premium checks have applicable documentation attached for distribution to Finance or to mail directly to clients after processing. + Provide assistance to co-workers with clerical functions including printing and sorting various items, preparing mailings (i.e. monthly/quarterly reminder letters, open enrollment packets, manual letters) and similar tasks.+ Prepare and deliver accurate and timely client reporting as directed.+ Review and process returned mail to ensure we have current address information on file. + Assist with the administration of COBRA, including but not limited to responding to client and member inquiries, assisting clients and members via phone, fax, and email, and conferring with client contacts as required ensuring accurate information updated to systems.+ Document and prepare enrollment/change materials with information necessary to affect systematic retrieval.+ Accomplish daily tasks within defined timeframe.+ Various other support duties as the need arises.What you bring+ High School diploma or combination of education, related experience, or training+ One to two years 'of office experience, preferably in the healthcare industry+ Proficiency in Microsoft Office, including Word, Excel, Outlook and PowerPoint+ Ability to prioritize and multitask effectively+ Communicates effectively, both verbally and in writing+ Ability to work both independently and as a member of the team+ Ability to anticipate and understand systems interactions+ Must be detailed, analytical and accurate+ Ability to work within specified timeframe and meet deadlines+ Recognize and maintain confidentiality of work materials as appropriateWhy choose us?+ Our space is a reflection of who we are-innovative, open and collaborative.+ Love to get creative? We do too. Brainstorm in one of our team break-out rooms.+ We think feeling your best is an important factor in producing great work, so we embrace a smart casual dress code and work at ergonomic desks. + Need to reenergize? Take a break to chat in the onsite café, go for a walk on one of the beautiful trails in our office park, or get in a quick workout at one of the campus gyms. + We offer our employees incredible health coverage, a 401(k), employer-paid disability, EAP, and quarterly bonuses.+ We're a people-first company and value giving back to our community. Ask us about our RISE Committee and volunteer opportunities.BenefitsWe care about you and believe the greatest gift you can give yourself, your family, and the world is a healthy you! We offer a comprehensive and competitive benefits package to help you lead a happy, healthy life. Check out some of the benefits we offer to our employees:+ Medical, Dental and Vision Coverage+ Prescription Drug Coverage+ Fitness Reimbursement Benefit+ Tobacco Cessation Program+ Employee Assistance Program+ Flexible Spending Account & Health Savings Account+ 401(k) and Profit-Sharing Plan+ Quarterly Bonuses+ Generous Paid-Time Off + Volunteer Days+ Education Assistance & Professional Development Opportunities+ ....and much much more!So, think you want to join the HPI team? We hope to hear from you!You can read more about us at hpitpa.com/about-us/careers/EEO/AA/M/F/Vet/Disability Employer