Job DescriptionJob DescriptionCompany Description
Since 1978 The Inn at Little Washington, located at the foothills of the Blue Ridge mountains, has been one of the most decorated restaurants and hotels in the world. There is no better time to join in our growing team of exceptional people. On-the-job training, advancement potential, flexible schedules, amazing benefits, and competitive pay. Your next career awaits.
Some of our awards include Michelin 3 Stars, Forbes 5 Stars, AAA 5 Diamonds, and Wine Spectator Grand Award. Member of Relais & Chateaux.
Why join our team:
We offer:
- Health, vision and dental insurance (full time employees)
- Paid time off (Full time employees)
- 401(k) retirement plan with match
- On-the-job training
- Employee education allowance
- Advancement potential
- Flexible schedules
- Employee appreciation events
- Complimentary uniforms
- Delicious “family” meals daily prepared by the chefs
- Referral bonuses
- Competitive pay
www.theinnatlittlewashington.com
Job Description
Full Time job. Pay range $20 to $30.
MUST BE ELIGIBLE TO WORK IN USA.
SUMMARY
Patrick O'Connell's inspired American cuisine draws admirers from around the world. Dining at The Inn at Little Washington has been likened to performance art with the guest always playing the starring role. Do you see yourself as part of the Chef's living Theatre? Become an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience. Your warm, personal attention and knowledge of our outstanding offerings makes guests feel unique and valued. If creating memories and being part of an exceptional guest experience appeals to you, then you will be a great addition to our team.
ESSENTIAL FUNCTIONS
- Assist guests regarding beverage menu items in an informative and helpful way.
- Have full knowledge of beverage lists, menu items and preparation methods.
- Follow all safety and sanitation policies when handling food and beverage.
- Maintain all Forbes Standards
- Perform other duties as directed, developed, or assigned
SKILLS
Essential:
- Ability to satisfactorily communicate in English with guests, management, and co-workers to their understanding in person and by telephone.
- Ability to provide legible communication.
- Ability to compute basic mathematical calculations.
- Ability to think clearly and remain calm under pressure, making sound and logical decisions quickly.
- Ability to enforce IALW standards, policies, and procedures with Bar staff.
- Ability to prioritize and organize service requirements at all tables in assigned station.
- Ability to be a clear thinker, analyze, and resolve problems while exercising good judgment.
- Ability to focus on attention to details.
- Ability to suggestively sell menu items, beverages, and wines.
- Ability to input and access information in POS system.
- Ability to exert physical effort in transporting equipment and wares.
- Ability to endure abundant physical movements in carrying out job duties.
- Ability to ensure security and confidentiality of guest and hotel information.
- Ability to anticipate and interpret guests' service needs.
- Ability to perform job functions with minimal supervision.
Desirable:
- Knowledge of Microsoft Office software.
- Knowledge of the local geographic area, competitors, and business trends.
- Knowledge of destination, activities, food & beverage, and spa.
- Knowledge of gourmet food and beverage background, knowledge of (high-end) industry publications, and customer service skills
- Ability to work flexible schedule, to include weekend and evenings.
- Bilingual: English and Spanish.
PHYSICAL DEMANDS
- Frequent need to perform the following physical activities: reaching, bending, pushing, pulling, twisting, lifting, and climbing.
- Constant need to perform the following physical activities: grasping, turning, finger dexterity.
- Frequent need to stand for long periods of time.
- Lifting/carrying up to 30 lbs. frequently and 50 lbs. occasionally.
- Vision requirements: Frequently need to see small details and things clearly beyond arms' reach.
- Respond to general public and converse with staff. Ability to hear fire alarms and emergency equipment.
Qualifications
QUALIFICATIONS
- Passion for hospitality and a desire to grow within the company.
- Ability to work cohesively and collaboratively as part of a team.
- Minimum 18 years of age to serve alcoholic beverages.
- Minimum 1-2 years of prior experience working in the Food & Beverage area, in a fast-paced environment.
- The ability to work under pressure and to a high standard.
- The capability to meet the physical and scheduling demands of the position, including walking, standing, or lifting heavy items for extended periods, and working nights, weekends, and holidays.
Additional Information
All your information will be kept confidential according to EEO guidelines.