Coffee Bar Attendant - Full Time
: Job Details :

Responsible for reviewing and promptly filling guests orders for the shift, handling food in a safe manner and ensuring the work area is always clean and neat. Provides courteous, friendly, and efficient guest service to guests and team members.ESSENTIAL DUTIES AND RESPONSIBILITIES:* Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as: espresso, cafe latte, cappuccino, and various coffee drinks* Greets all guests with fast, friendly, personalized service and develops a rapport with guests by learning their names, favorite drinks and food items* Educates guests by presenting and explaining the coffee drink menu; answering questions* Maintains inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies, pastries, cookies, etc. for the coffee bar* Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs* Maintains a clean and stocked workstation in accordance with established health and safety guidelines* Operates a cash register/POS System, ringing the proper amount into the register and giving the guest the correct change* Accounts for all cash, charge, and complimentary sales according to established procedure* Maintains integrity of all financial controls and responsibilities* Must project professionalism, and a consistently friendly demeanor* Appears in publicity photos* Promotes casino events and programs* Provides personalized service and uses guest name* Resolve service problems according to guidelines* Adheres to regulatory, departmental, and company policies in an ethical manner and encourages others to do the same* Performs the duties of a Food Server, Cashier/Host, Steward, or Server Assistant as needed in assigned F&B outlets* Other duties as assignedKNOWLEDGE, SKILLS, AND EXPERIENCE:Required* Must be 17 years of age* Must be able to read, write legibly, understand and speak English* Basic mathematic proficiency* Available to work required schedule which may include nights, weekends, holidays, and overtime as needed* Must meet professional appearance standards as prescribed by Prairie Band Casino & Resort Team Member Handbook* A record of satisfactory performance and reliability in all prior and current employmentPreferred* High school diploma or GED* Prior cash handling and cash register experience* Knowledge of coffee bar ingredients and experience in proper preparation techniquesPHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS:* Must be physically mobile with reasonable accommodation* Must be able to respond to visual and aural cues* Must be able to reach above and below the shoulder, grip small items (i.e., pens, money, garnishes), bend, and stoop while preparing beverages* Must be able to stand and walk for up to eight hours* Operate in mentally and physically stressful situations* Able to work in constricting areas* Able to tolerate second-hand smoke, noise, bright lights* Able to work at a fast pace in often crowded/noisy environment* Must be able to meet the level three or medium work requirements based on the Department of Labor Dictionary of Titles: Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantlyIndian Preference ExercisedPrairie Band Casino & Resort reserves the right to make changes to the above job descriptions whenever necessary. As part of Prairie Band Casino & Resort's hiring process, candidates will be required to go through a due diligence process to validate their application information and suitability, prior to an employment offer being extended. This process may include, but is not limited to: reviewing employment applications or resumes, performing pre-employment testing and background investigations, conducting interviews and reference checks, and checking licensing and certification.