Coffee Shop Barista
: Job Details :

At Hy-Vee our people are our strength. We promise a helpful smile in every aisle and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.Job Description:Job Title: BaristaDepartment: Coffee ShopFLSA: Non-ExemptGeneralFunction:As a Coffee Shop Barista, this position will be responsible for reviewing and filling customer orders for the day, handling food in a safe manner and ensuring the work area is always clean and neat. Additionally you will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.Core Competencies+ Partnerships+ Growth mindset+ Results oriented+ Customer focused+ ProfessionalismReporting Relations:Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of; Store Operations, Perishables, and Health Wellness Home; Food Service Director; Coffee Shop Department ManagerPositions that Report to you: NonePrimary Duties and Responsibilities:+ Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.+ Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.+ Makes an effort to learn customers' names and to address them by name whenever possible.+ Assists customers by: (examples include)+ escorting them to the products they're looking for+ securing products that are out of reach+ loading or unloading heavy items+ making note of and passing along customer suggestions or requests+ performing other tasks in every way possible to enhance the shopping experience.+ Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking customer orders.+ Takes customer orders at the counter.+ Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.+ Handles food in a safe manner and ensures the work area is always clean and neat.+ Reviews the status and appearance of the food for freshness.+ Ensures that an adequate food supply is ready and on hand and develops or follows a production list.+ Anticipates product needs for the department on a daily basis+ Prepares and replenishes product as necessary.+ Checks in product, puts product away, and may review invoices.+ Runs the department registers and receives payment, makes change, etc., where applicable.+ Removes trash in a timely manner.+ Maintains strict adherence to department and company guidelines related to personal hygiene and dress.+ Adheres to company policies and individual store guidelines.+ Reports to work when scheduled and on timeSecondary Duties and Responsibilities:+ Washes dishes as necessary.+ Orders product and supplies as necessary.+ Prices products for customers as necessary.+ Assists in other areas of store as needed.+ Performs other job related duties and special projects as required.Knowledge, Skills, Abilities and Worker Characteristics:+ Must have the ability to carry out detailed but uninvolved written or verbal instructions; deal with a few concrete variables.+ Ability to do simple addition and subtraction; copying figures, counting and recording.+ Possess the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing.Education and Experience:Less than high school or equivalent experience and six months or less of similar or related work experience.Physical Requirements:+ Must be able to physically perform medium work: exerting up to 50 pounds of force occasionally, 20 pounds of force frequently, and 10 pounds of force constantly to move objects.+ Visual requirements include clarity of vision at a distance of more than 20 inches and less than 20 feet with our without correction, color vision, depth perception and field of vision.+ Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, and repetitive motions.Working Conditions:The duties for this position are normally conducted in a store environment. There is significant pressure to meet deadlines and handle multiple priorities. There is exposure to noise, equipment movement hazards, cleaning chemicals/solvents, and possible electrical shock and temperature extremes.Equipment Used to Perform Job:Standard tools and equipment used in a coffee shop environment including disposal, trash compactor, dishwasher, register system, ice machines, pop machine, scales, and knives.Contacts:Has daily contact with the general public and customers. Has contact with federal/state governmental or regulatory agencies regarding inspections.Are you ready to smile, apply today.