Today, Jefferson Health and its network of hospitals and physician practices serve patients throughout the Delaware Valley. We have a robust network of 18 hospitals, 3500 physicians, 9600 nurses, 3,876 licensed beds, and physician practices throughout the counties of:
- Bucks
- Camden
- Gloucester
- Montgomery
- Philadelphia
We are Philadelphia's second largest employer, and nationally ranked by US News & World Report in seven specialties including #2 Ophthalmology (Wills Eye), #9 Rehabilitation (MossRehab), #10 in Orthopedics (Rothman Orthopaedics at Jefferson Health, Philadelphia Hand to Shoulder Center, 3B Orthopedics, the Abington Orthopedic & Spine). Whether you're in the city or the suburbs, Jefferson Health provides the exceptional care you expect - close to home or work - through our broad family of primary care physicians and specialists. Jefferson Health is home to nationally ranked experts who provide a personalized care plan for you. Sidney Kimmel Cancer Center - Jefferson Health is one of only 70 NCI-designated cancer centers in the country. With more than 30,000 employees, we are the largest health system in the Philadelphia region by total licensed beds. And our work to improve lives is never done.In keeping with Jefferson's Mission, We Improve Lives, it is our goal to recruit, retain, develop and reward highly-qualified employees. If you are enthusiastic, caring and dedicated to service excellence, we invite you to consider joining Jefferson. Jefferson encourages its employees to expand their knowledge and develop their careers through growth opportunities and continuing education.
Department Marketing StatementCultureWe are a creative and collaborative team dedicated to outstanding professional work on behalf of our patients. Our goal is to meet our patients' needs and help them advocate for themselves and their family members. We believe our place in the community is as a healer, an activist, and a trusted friend. We perform our duties with empathy and compassion as we serve the needs of the underserved population of North Philadelphia. While we do have an academic component to our work, we strive to be community doctors who take pride in serving others. Join us...make a difference.
ResponsibilitiesPrimary Responsibilities: Ensure the timely and accurate completion of home infusion insurance billing, resubmits and cash collection through effective patient, referral and carrier interface. Assist customer service representative (CSR) with qualifying new orders. Resolve disputes in billings and when needed, initiate the collection process through telephone contact, letters, ect.Location: King of Prussia, PA (in person) Hours: M-F 8:30a-5p Essential Functions: Verify the accuracy of billing information received from CSR's and assist in obtaining additional information required before claims processing. Interface with payers, patients, family and healthcare professionals to obtain claim preparation information. Post payments and identify credits and write offs. Process credits and write-offs with Manager's approval. Review payment denials and claim rejections, research and resubmit where appropriate. Interaction with co-workers, visitors and other staff consistent with the core values of the Hospital.
- Accurately & timely posts all cash, checks, credit cards and electronically transferred funds to patient's accounts.
- Balances to daily batch deposits
- Assist in the month-end closing by ensuring all appropriate information is posted to the A/R within the allotted time frame.
- Month-End Reports Daily Cash Receipts Daily Cash Journal
- Researches unidentified payments for proper posting or return to the payer
- Completes required number of transactions per day/week/month based on performance guidelines
- Works in an efficient and cohesive group environment
- Supports group and management efforts
- Be willing to cross-train and fill-in in other areas within the department
- Supports and actively participates in initiatives designed to improve individual and organizational performance
The Collections Representative is responsible for daily remit processing, reconciliation, and analysis of payment activity between the bank lockbox, daily deposits, and payment application system. This position will act as a liaison between the department, financial reporting team, front end Registration, Patient Financial Services, and other departments regarding cash/payment related inquiries. This individual will ensure all workflow items are completed within the set turnaround time within quality expectations.
QualificationsEDUCATIONAL/TRAINING REQUIREMENTS: High school diploma or equivalent. Some college desirable.CERTIFICATES, LICENSES, AND REGISTRATION: NoneEXPERIENCE REQUIREMENTS: Minimum 5 years experience in healthcare/insurance billing and collections. Familiarity with computer based billing and collection systems. Strong organizational and verbal and written communication skills. Excellent problem-solving skills. Ability to work independently.
Closing StatementAbout Jefferson Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University , home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health , nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years. Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.