Job Description Job Opening: Patient Accounts Representative/Accounts Receivable
We are seeking a skilled and detail-oriented Patient Accounts Representative/Accounts Receivable professional to join our team. The ideal candidate should possess the following qualifications and be proficient in the responsibilities outlined below:
Key Responsibilities:
Insurance Knowledge:
- Demonstrate a solid working knowledge of insurance processes, including deductibles, out-of-pockets, and copays.
Payment Posting:
- Accurately record payments received from patients and insurance companies in the billing system.
- Apply payments to the appropriate patient accounts to ensure precise financial records.
Account Reconciliation:
- Conduct regular reviews of patient accounts to identify discrepancies, errors, or unpaid balances.
- Investigate and promptly resolve any account discrepancies to maintain accurate financial records.
Customer Service:
- Interact with patients and their families to address billing inquiries.
- Provide clear explanations of charges and assist in establishing suitable payment arrangements.
Collections:
- Initiate collection efforts for past-due accounts, adhering to ethical practices.
- Contact patients to discuss payment options and negotiate payment plans if necessary.
Documentation:
- Maintain detailed and accurate records of all interactions and transactions related to patient accounts.
- Ensure comprehensive documentation of payment arrangements and billing communications.
Compliance:
- Ensure strict compliance with healthcare billing regulations, including but not limited to HIPAA.
- Adhere to other relevant guidelines to maintain legal and ethical billing practices.
Reporting:
- Generate regular reports on accounts receivable status, collections efforts, and billing performance for management review.
- Provide insights and recommendations based on the analysis of financial reports.
Benefits:
- Medical Insurance
- Paid Leave
- Holidays
- 401k
- Short Term Disability
Qualifications:
- Previous experience in a similar role within healthcare finance or billing.
- Strong understanding of insurance processes and healthcare billing regulations.
- Excellent communication and negotiation skills.
- Proficient in relevant software applications for billing and financial record-keeping.
If you are a dedicated and experienced Accounts Receivable professional with a passion for ensuring accurate financial transactions in a healthcare setting, we encourage you to apply.