Collections maintenance and charge-off specialist
: Job Details :

Join a Legacy of Excellence: Collections Maintenance and Charge-Off Specialist Wanted! Are you ready to take your career to the next level with one of the oldest and largest financial institutions in the United States? Our client, a Fortune 500 Financial Services Company, is looking for a motivated Collections Maintenance and Charge-Off Specialist to join their dynamic team in Johnston! In this pivotal role, you'll be a key player on the CSO Maintenance and Charge-Off Team, responsible for ensuring precise transaction processing and driving operational efficiencies. Your expertise will be vital as you collaborate with internal stakeholders and collections agents, tackling customer issues through thoughtful research and timely resolutions. If you're a proactive self-starter with excellent communication skills and a passion for problem-solving, we want to hear from you! This is your chance to contribute to a legacy of financial excellence while advancing your career in a supportive and collaborative environment. Ready to make an impact? Apply today and be part of something great!salary: $20 - $22.4 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: BachelorsResponsibilitiesAs a Collections Maintenance and Charge-Off Specialist, job duties include:

• Develop, implement, and monitor workflows to improve efficiency in transaction processing and collections operations.
• Collaborate with internal stakeholders and collections agents to address inquiries and resolve issues promptly.
• Perform research on customer accounts and transaction discrepancies, providing thorough analysis to reach resolutions.
• Maintain documentation of processes, findings, and communications to ensure transparency and compliance.
• Identify opportunities for process improvements and contribute to the development of best practices within the team.
• Provide exceptional customer service by responding to requests and inquiries in a professional and timely manner.

Skills:

• 2 + years of proven experience in a collections, banking operations or as a corporate administrative assistant in Financial Services.
• Demostrated problem-solving and analytical skills, with the ability to assess complex situations and identify solutions.
• Excellent communication and interpersonal skills, fostering positive relationships with colleagues and stakeholders.
• Proficient in PC skills, including Microsoft Office Suite (Excel, Word, PowerPoint).
• Detail-oriented with advanced organizational skills to manage multiple tasks effectively.

If you are a proactive individual with a passion for problem-solving and a commitment to delivering exceptional service, we invite you to apply for this exciting opportunity!Skills

Business

Support

Specialist

Collections Maintenance

Charge off Specialist

Commercial Banking

Administrative Support

Banking Operations

Retail Banking

Verbal Communication

Responsiveness

Analytical Thinking

MS Office

Detail Oriented

Qualifications

Years of experience: 2 years

Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact ...@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.