Collections ManagerCompany InformationGlobal TekMed Holdings is a conglomerate of industry-leading businesses that assist organizations that support the Veteran community. With successful partnerships across multiple industries, our goal is to make it possible for organizations to improve the lives of Veterans while providing honorable opportunities to our employees. Our primary mission is to help guide Veterans through complex government systems by providing processes, information, and technology. We provide businesses with accounting, bookkeeping, payroll, and financial analysis to enable leaders to make quick and smart strategic business decisions. We believe in efficiency, consistency, and control. Every day we push to find better solutions to assist our clients in achieving exceptional results. At Global TekMed Holdings, you will have the opportunity to work in a collaborative environment with high growth opportunities. Come be a part of something great!
Job Classification: Full-time Hourly
Location: Las Cruces, NM, 88001 / El Paso, TX (HYBRID)
Position OverviewThe Collections Manager will be responsible for overseeing day-to-day collections operations and managing the collections process, including tracking and managing outstanding aged receivables and ensuring timely payments from customers. This also includes managing a team of collection specialists, monitoring accounts receivable, analyzing billing data, and implementing process improvements. The Collections Manager will also collaborate with internal teams to resolve customer disputes, implement strategies to maximize collection efforts, and maintain accurate records of all collections activities. This position will be key in maintaining appropriate compliance and must stay up to date with any laws or regulations regarding collections. This is a highly visible position reporting to the Accounting Manager with direct interactions with the CFO.
Essential Functions - Managing the collections process and effectively resolving customer disputes.
- Knowledge of and staying up to date on applicable laws and regulations related to collections.
- Overseeing, training, and mentoring staff members in the Collections Team.
- Setting payment collection goals and targets for the department to minimize Aged Receivables.
- Implementing process improvements and technology based automations to improve efficiency of collections.
- Preparing daily/weekly/monthly reports on payment collections to identify activity, trends, risks/opportunities.
- Conduct audits of client billing records to identify potential risks or fraud.
- Other duties as assigned
Work Experience & Education - Preferred bachelor's degree in finance, accounting, or a related field.
- 3-5 years' experience as a collections manager, managing the collections process
- Experience with accounting software such as QuickBooks and General Ledger and advanced knowledge of MS Excel.
- Ability to work independently and collaborate with cross-functional teams.
- Good verbal and written communication skills.
- Excellent analytical skills and an eye for detail.
- Outstanding leadership and managerial skills.
- Strong time and people management skills.
- Ability to work to strict deadlines
Benefits401(k) PlanHealth InsurancePaid HolidaysFlexible WorkplaceGlobal TekMed Holdings is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, marital status, veteran status, or any other applicable legally protected status or characteristic.
Pay Range: $30 - $45 per hour