Position: Collections Specialist Company: AM 100 Law Firm Location: New York,New York (hybrid) Comp Package: Base to $87K, Full Benefits, Bonus, Tuition Reimbursement, 401K+, etc. Responsibilities for Collections Specialist:
- Create and develop strong working relationships with Partners and staff professionals to review accounts and escalate as necessary.
- Analyze client AR trends, determine challenges and suggest solutions, and provide regular updates to management on these matters.
- Assist in managing day-to-day collections operations; attention to large dollar aged accounts, handle account escalations
- Collaborate with Client Accounting Specialists to ensure appropriate collections follow-up is maintained monthly.
- Develop payment solutions while liaising with pricing and billing teams. Obtain billing attorney approval to implement arrangement and manage accounts monthly.
- Respond to client inquiries and communicate past-due accounts and invoices.
- Perform account reconciliations.
- Conduct credit review analyses on clients as needed
Qualifications for Collections Specialist:
- 2+ years' experience with collections analysis and accounts receivable in law firm or professional services required
- Bachelors Degree a plus
- Strong customer service skills; ability to negotiate, influence and collaborate to build successful relationships with all levels of personnel at the firm, including Partners, Directors and Chiefs.
- Strong business judgement, strong ability to think critically and problem-solve.
- Excellent attention to detail and organizational skills with a sense of accuracy.
- Ability to understand, adhere to, enforce and apply department policies and procedures.
- Proficiency in MS Office. Minimum of intermediate Excel proficiency, advanced Excel a plus.