Location: Naperville,IL, USA
A client of Insight Global's is looking for a collectons specialist. This will be primarily phone based -- the agent will be assigned a portfolio and will be working primarily with credit card payments, inbound and outbound calls for reaching out for cards, inputting them in the system, and processing payments. You will be taking return calls for the same reasons and correcting credit card setup. pay rate $22-$26/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal. com. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: .
* Call center experience * High energy * V lookups in excel* 1 year of collections experience o PCI compliance knowledge, knowing the importance of it * Comfortable working through phone list * Excel experience - maneuvering within the spreadsheet o Filtering o Maneuvering through pivot tables