COLLECTIONS SPECIALIST
: Job Details :

Job Title: Billing and Collections SpecialistCompany: AllPhaseLocation: Columbus, OhioAbout AllPhase:AllPhase is a leading provider of restoration and construction services, dedicated to helping clients recover from disasters and restore their properties to their original state. We are committed to excellence in service and are looking for a skilled Billing and Collections Specialist to join our team in Columbus, Ohio.Position Overview:We are seeking a highly motivated Billing and Collections Specialist with previous MICA, DASH, and Xactimate experience to support our finance and accounting team. The ideal candidate will play a critical role in ensuring accurate billing, timely collections, and maintaining positive client relationships.Key Responsibilities:Billing:- Prepare and review accurate invoices for restoration and construction projects using the MICA and DASH software.- Verify the completeness and accuracy of project-related documentation before billing.- Coordinate with project managers and estimators to ensure billing is aligned with project milestones and Xactimate estimates.- Address client inquiries related to invoices and billing discrepancies in a professional and timely manner.Collections:- Monitor accounts receivable to ensure timely payment collection from clients.- Contact clients via phone and email to follow up on overdue invoices and resolve payment issues.- Collaborate with clients and project managers to establish payment plans or negotiate settlements when necessary.- Maintain detailed records of all communication and collection efforts.Xactimate Expertise:- Utilize Xactimate to review project estimates, ensuring accurate billing based on the scope of work and materials used.- Work closely with the estimating team to resolve any discrepancies or changes in estimates.Reporting and Documentation:- Generate and maintain financial reports related to billing and collections performance.- Keep accurate records of all billing and collection activities.Client Relations:- Maintain a professional and positive relationship with clients throughout the billing and collections process.- Address client inquiries and concerns in a timely and courteous manner.Qualifications:- Previous experience with MICA and DASH software is required.- Proficiency in Xactimate is essential.- 2+ years of billing and collections experience, preferably in the restoration or construction industry.- Strong attention to detail and accuracy in financial transactions.- Excellent communication and negotiation skills.- Proficient in Microsoft Office Suite, particularly Excel.- Ability to work independently and as part of a team.- Exceptional organizational and time-management skills.- Knowledge of accounting principles and practices is a plus.- High school diploma or equivalent; additional education in accounting or finance is preferred.Why Join AllPhase:At AllPhase, we value our employees and provide a supportive and dynamic work environment. We offer competitive compensation, benefits, and opportunities for professional growth withinthe company. Join our team and contribute to our mission of helping clients recover and rebuild their lives after disasters.AllPhase is an equal opportunity employer. We encourage candidates of all backgrounds to apply.