Collections Specialist
: Job Details :

Collections Specialist l - Full Time - Orlando, FL - Remote What You'll Be Doing We are looking for All Stars! If you are a dedicated individual interested in joining a growing company in the automotive parts industry, we want you on our team! As a Collections Specialist, you will perform the production duties below: Complete a high volume of outbound collection calls and emails daily Contacting customers with professionalism and knowledgeable information Must update & maintain all customer records by documenting the collection account status in multiple computer systems Responsible for monitoring client accounts and reconciling in a timely manner PDF printing invoices and statements from computer systems and emailing to clients Taking credit card payments or E-check payments over the telephone Responsible for building relationships with customers' accounts payable departments to facilitate timely payments Open communication with team members to improve all department procedures Committed to reaching our corporate collection goal Willing to complete any ad-hoc audit or research projects. Complete tasks as provided from the inbox. Running the letter campaign adding and removing flags. Reduce the accounts that have paid zero on the assigned portfolio. Help with credit holds Skills and Experience General. To perform this job successfully, an individual must be able to perform each of the above duties satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Must be able to understand work directions and communicate effectively with fellow employees. Education and Experience. At least 2 years of high-volume collection calls experience. College degree or extensive previous experience as a Collections Specialist required. Work Environment. Must be able to work at desk/computer for extended periods of time. Must be able to have repetitive wrist/hand/finger movement to work on computer and/or related office equipment. Normal office/team environment with moderate noise levels. (Remote position until further notice) The ideal candidate: Self-starter, minimal supervision required Professional telephone etiquette Team player, communicates well with others Driven to accomplish individual goals and team goals Strong computer skills Fast leaner with the ability to retain information Able to multi-task Pay and Benefits Competitive pay Medical, Dental, and Vision Insurance Paid Time Off Paid Company Holidays 401K Check out our company website at PLEASE NOTE: All Star Auto Parts is an equal employment opportunity employer and participates in E-Verify. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, race/ethnicity, gender identity, sexual orientation, protected veteran status, disability, or other protected group status.