Collections Specialist
: Job Details :

Location: Remote or Vienna, VAJob Type: Full TimeBackground Check: Minimum Background Check** US Citizenship and the ability to obtain and maintain the clearance level stated above are required for this specific opportunity. Tria Federal (Tria) is unable to sponsor at this time.Who We Are:Tria Federal (Tria) is the premier middle-market IT and Advisory services provider delivering digital transformation solutions to Civilian, Defense, and Intelligence agencies across the federal sector. With a future-forward vision and a mission rooted in service, we bridge capability gaps to help government agencies work faster, grow smarter, and stay nimble in the face of change. Wherever our customers are in their modernization journey, we are the trusted navigator in the path to possible.Who You Are:You are a talented Collections Specialist with at least 3 years of experience and a passion for thinking big, taking action, and delivering exceptional results. You are outcome-driven, quality-obsessed, and relentlessly focused on innovation as a value-driver for world-class delivery, client satisfaction, and performance. You're looking to grow as a professional in a team-oriented environment where you can put your fingerprint on mission-critical projects impacting the citizens we serve.Military Veterans and individuals with disabilities are encouraged to apply!About This Role:Tria Federal (Tria) is seeking a motivated and detail-oriented Collections Specialist to join our finance team. In this role, you will focus on managing and improving the account receivable process, ensuring timely collections, and maintaining compliance and federal contracting regulations. This position requires excellent communication and organization skills, as well as a solid understanding of collection practices in government contracting environments. This position will also develop weekly and monthly collections forecasts and drive collections efforts to meet the forecast.Responsibilities:Initiate and manage collections efforts, including tracking and monitoring account receivable, engaging with customer and paying agencies through phone, email, and tag-up meetings to secure payments and address any outstanding balances, and negotiation of payment plans if necessary.Navigate challenging conversations with professionalism and sensitivity to optimize recovery results.Establish and maintain effective relationships with customers to resolve payment delays and disputes.Focus on the prompt and professional resolution of high-volume accounts, effectively prioritizing tasks to enhance productivity.Collaborate with various internal teams to address and resolve contract-related payment discrepancies.Develop weekly and periodic collections forecasts and drive collections effort to meet the goal.Prepare and analyze AR related reports, including aging summaries and collection performance metrics.Continuously evaluate current processes and make recommendations to improve collections process.The Need-to-Have  Skills & Qualifications:High School Diploma or GED equivalent.3+ years of collections experience is required, preferably in a government contracting environment.Solid understanding of Account Receivable process from invoice generation to payment collection.Intermediate knowledge of Excel, Word, Microsoft Office, and Internet.Experience in a high-volume space highly desired.Familiarity with government invoicing platforms (e.g. WAWF, IPP) is highly desirable.Professional Certifications: N/AEducation: High School Diploma or GEDClearance: Minimum Background CheckYears of Professional Experience: 3 YearsThe Nice-to-Have  Skills & Qualifications:Experience in uploading invoices to WAWF and DFAS is preferred.Why Tria?What defines the Tria brand is more than just our dedication to excellence in our craft; it's our incredible team of dedicated, talented, and passionate people that make Tria so exceptional. As people powering possible, we are all partners in our team's shared success.As a company that cares about people, we seek to cultivate a culture in which all can thrive personally and professionally. We offer a top-tier benefits package to invest in your physical, mental, and financial health and wellness so that you can be your best self - at work and in life. At Tria, we are growth-minded, entrepreneurial in spirit, and committed to fostering a culture of inclusion and opportunity for all. Whatever your background, your role, your department, or stage in your professional journey, here you will have opportunities to learn new skills, seize new challenges, and advance your career as we grow.Equal Employment Opportunity (EEO):Tria Federal (Tria) is a Federal Contractor and EEO, OFCCP, VEVRAA, and Affirmative Action Employer. As an Equal Employment Opportunity provider, Tria follows the protection of federal, state, and local law: Qualified applicants will receive consideration for employment without regard to race, color, creed, religion, age, national origin, marital status, disability, veteran status, sexual orientation, gender identity or expression, marital status, or genetic information.U.S. Citizenship is required for this specific opportunity as Tria is unable to sponsor at this time. All selected applicants will be subject to a Minimal Background Investigation (MBI) and a government security investigation (when applicable) depending on the specific program and position listed. This includes but is not limited to: meeting the eligibility requirements for access to classified information and the ability to obtain a government-granted security clearance. Individuals may also be subject to a background investigation including, but not limited to: criminal history, employment verification, education verification, drug testing, and creditworthiness.Qualified individuals with a disability have the right to request a reasonable accommodation. If you are unable or limited in your ability to use or access the Tria careers website as a result of your disability, please request a reasonable accommodation by sending an e-mail to hrhelp@ or call (703) ###-####. Include the nature of your request, along with your name and contact information.#J-18808-Ljbffr