Our client is looking for a Collections Specialist to join our team! You will be responsible for securing billing payments from our clients customers.
About the Company:
- highly trained professionals and mission-critical services to keep workers safe and projects on schedule
- Founded in the Midwest in 1995, we operate through eight branches across the United States, providing a range of safety services, including turnaround solutions, equipment rentals, standby and emergency rescue teams, safety staffing, training and auditing and in-plant communications solutions
Responsibilities:
- Collections calls: most communication is done by email, only reach out via phone if haven't heard from them
- Process credit applications
- Each day run wire payments and gather remittances to process the deposits
- Have a spreadsheet and collections for companies they work with, sorted by the amount the company owes
- Send emails, run the collection report and send aging report and ask when they can pay
- Find and inform customers about unpaid accounts
- Receive and post payment to customer's account
- Advise and follow-up with customers on unpaid accounts
- Initiate repossession proceedings or disconnect service
- Keep records and status of customer's account
Qualifications:
- Previous experience in billing, collections or other related fields
- Computer skills required
- Ability to build rapport with clients
- Excellent written and verbal communication skills
- Ability to prioritize and multitask