About Us: Dana Safety Supply (DSS) is a major distributor of Emergency Vehicle Lights, Sirens, Vehicle Equipment, Tactical Duty Gear, and Apparel for Police, Fire, Security and Public Safety Professionals. We have multiple locations in 13 states and employ more than 400 team members. DSS is a subsidiary of the Duval Motor Company, a company that has been in continuous operation, and under the same ownership since 1916. We offer a rich suite of benefits to include 401k, Health and Dental Insurance, Flexible Spending Account, Paternity Leave, Paid Time Off, a robust wellness program and much more. Access our website for more details www.danasafetysupply.com. Job Summary: Dana Safety Supply Greensboro, NC is looking for a Collector for Deficiency Accounts. Your goal will be to maintain good client relationships while making sure payments are received in a timely manner. We are looking for an experienced collection worker whose duty will be to reach out to our customers to collect past due payments.We expect you to be reliable and professional, to possess high-level communication and negotiation skills and be able to work independently. You must have customer service skills, and be process and result oriented, work well under pressure and have excellent communication skills. You are patient and methodically evaluate the customer's issue and act to resolution. You will use your knowledge and communication skills to work with customers to collect and share the information needed to provide positive and effective outcomes. You are often recognized for your negotiation skills and excel at managing and resolving conflict. Responsibilities:
- Monitor accounts to identify outstanding debts Investigate historical data
- Resolve billing and customer credit issues
- Update account status records and collection effort
All applicants are required to demonstrate the ability to pass all pre-employment testing to include: background checks, motor vehicle check and pre-employment drug test and be able to present a valid driver's license. EOE/Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Pursuant to the Immigration Reform and Control Act of 1986, all applicants who are offered employment must produce documents establishing their identity and authorization for employment in the United States.These documents must be produced no later than three (3) business days after employment commences.In addition, all new hires will be required to verify their employment authorization under oath by signing Form I-9 upon commencing employment. Version: 10/2024 Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)