Start your career with Heritage Federal Credit Union! Heritage Federal Credit Union, a Readers' Choice Best Credit Union gold award recipient, is growing thanks to the focus on helping our members and community. At Heritage, we foster a dynamic and collaborative environment where your contributions truly make a difference. As we continue to expand, we are searching for a
Collectorto join our amazing team! The Collector is responsible for performing collection activities on past-due member accounts. This position's key focus will be on assisting the department in assessing time-sensitive matters such as early and late-stage delinquencies and instances of total asset loss scenarios. What you'll do:
- Call borrowers on past-due loans to obtain payment and/or make payment arrangements.
- Discuss and potentially offer financial arrangements to members on their delinquent account(s).
- Maintain a current and detailed understanding of past-due consumer loan products.
- Review accounts for potential repossession and submit recommendations to the Collections Manager for review and approval.
- Recommend potential charge-offs to the Collections Manager
- Adhere to all collection laws and regulations to ensure proper policies and practices are maintained.
- Other duties as assigned.
Qualifications/Experience Required:
- Five years or more collection experience, preferably all stages of delinquency, and remedial proposals (Financial industry preferred).
- Excellent organizational skills, as well as strong written and verbal communication skills.
- Ability to work Accurately and thoroughly in work.
- Ability to work with a team and independently.
About Heritage Federal Credit Union Heritage Federal Credit Union offers financial products and services to anyone who lives, works, worships, attends school, participates in programs to alleviate poverty or distress, or participates in associations headquartered in; and businesses and other legal entities, incorporated and unincorporated organizations located in; or maintaining a facility located in Gibson, Posey, Warrick, Vanderburgh, Daviess, Knox, Spencer, Pike, Perry, Crawford, Clark, Floyd, and Harrison Counties in Indiana; and Henderson, Daviess, Hopkins, Hancock, Ohio, McLean, Webster, Union, and Crittenden Counties in Kentucky; and Lawrence, Wabash, White, Gallatin, and Hardin Counties in Illinois. More information regarding Heritage Federal Credit Union can be located at heritagefederal.org. EOE