COLLECTOR
: Job Details :

***$1,000 Sign-on Bonus After Successfully Completing 90 Days***Summary:This position will recover outstanding debts on client accounts by creating a positive consumer experience while negotiating to satisfy the debt quickly and responsibly.Essential Functions and Duties:Communicating with Consumers via phoneBasic skiptracingNegotiating repayment of debts according to firm/client standardsMaintaining a professional demeanor and supporting a positive Consumer Experience in all interactionsAccurately enter data into database & tracking systemReview consumer files, keeping confidentiality at the highest levelSupervisory Responsibility:This position has no supervisory responsibilityBenefits & Perks Include:Medical, Dental, & Vision InsuranceHSA & FSA Accounts401K, with 4% company contribution (after 1 year of service)Paid time off (17 days per year)Paid holidays off (7 days per year + a floating holiday)Company Paid Life InsuranceEmployee Assistance ProgramEligibility in Annual Discretionary BonusBuilding amenities include: Free parking, onsite restaurant, & onsite free gymHybrid Remote Schedule Potential (up to 2 days per week) after successfully completing 90 Days of Employment & Meeting Eligibility CriteriaCollections Bonus:Collectors are eligible for a monthly bonus based off their performance metrics. Collectors must work a full calendar month following the two (2) weeks in training to be eligible. Bonuses are paid on the second pay period of the following month. Collectors are also eligible for a year-end bonus based on their individual performance and company performance.Required Education & Experience:High school diploma/GED1-3 years of collections experience, call center experience (telemarketing or customer service), sales, retail, or other related experience preferred, but not requiredCompetencies:Excellent communication and people skillsOrganized, self-motivated, and goal-orientedAbility to manage stressful situations while maintaining composureAbility to be confident and engaging as well as polite and compassionateAttention to detail and ability to reason and think quickly when negotiatingWorking knowledge of MS OfficeAbility to pass background check and drug screeningWork Environment and Physical Demands:This role operates in a professional office setting, routinely working with standard office equipment. Generally, due to the nature of this office position, the person in this role would be required to talk and hear, sit or stand for long period of time, and use their hands and fingers, to handle and feel. Occasionally required to walk, reach with arms and hand, climb or balance, and to stoop, kneel, or crouch. Regularly required to lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 pounds. Vision abilities required by the job include close vision.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and to meet job requirements.Compensation details: 19-19 Hourly WagePI4643d9f0c67a-26289-#######5