Collector - In House
: Job Details :

Join the Team as an In-House Collector!Own your future at Cornwell Quality Tools! As part of an Employee-Owned company, you benefit directly from your effort and our success. Join the Cornwell Family where your talent and contributions are rewarded every day! For over 100 years, Cornwell Quality Tools has been the trusted choice of professionals worldwide, delivering top-tier tools and unrivaled quality. Learn more here at www.cornwelltools.com. What's in it for you: •Top-tier Medical Plan with some of the lowest premiums in the area. •Affordable Dental and Vision coverage. •Employee Stock Ownership Program (ESOP) - share in the company's yearly profits. •Life Insurance and Accidental Death & Dismemberment (AD&D) coverage. •Disability Insurance. •Employee Assistance Program. •401(k) eligibility. •Employee Recognition Meals, Family Summer Picnic, and many other fun events! Your Role: •Make outgoing calls to past due borrowers to arrange payments after reviewing past due accounts with both dealers and borrowers. •Answer calls from borrowers and occasionally dealers regarding borrower accounts. •Process payments via the internet from borrowers after negotiating payment arrangements. •Approve and process deferred payments after evaluating the situation. •Arrange repossession of goods sold to borrowers as necessary. •Provide payoff quotes to dealers on borrower accounts. •Investigate and process misapplied payments due to internal and external errors. •Maintain collection reference files on a PC and review account receivables periodically. •Perform other duties as needed. What we're looking for: •High School Degree or GED required. •Minimum of 1-2 years of collection experience required, preferably with consumer credit (i.e., credit cards, third-party collections, etc.). •Detail-oriented with strong analytical and critical thinking skills. •Excellent verbal and written communication skills. •Strong time management and organizational skills. •Proficient in Microsoft Office and computer database systems. Location: •Corporate Office, 5 days a week. Equal Employment Opportunity Employer and Provider of Services