ABOUT THE COMPANY: 78 14th Street, Brooklyn, NY 11215 MR. AIR NYC is a HVAC design and installation company. We specialize in ductless mini split heat pump and VRF for residential and commercial properties. Our dedication to the product's knowledge and customers relationship building is a source of continuing pride and success. MR. AIR NYC prides ourselves on our reputation for top quality installation within a timeline and budget. We are looking for a Comfort Advisor that is willing to learn and has some experience and industry knowledge to be a part of our team and continued growth. COMFORT ADVISOR ROLE: Responsibilities:
- Create a positive customer experience
- Follow-up on sales leads and lists, both technicians, marked, and self-generated
- Recommend solutions and link customer objections to a total value solution and competitive advantage
- Demonstrates technical expertise and maintains a high degree of credibility
- Analysis and load calculation
- Effectively write and present proposals
- Address any resistance, negotiate value, and close the sale
- Complete all paperwork accurately and timely on all leads
- Prepare financing paperwork and collect payments
- Manage to performance metrics scorecards
- Must be accessible by phone at all times, other than scheduled vacations. Participate in all company sponsored training classes.
- Maintain a courteous demeanor with customers and associates at all times
- Maintain a professional image at all times by wearing company approved apparel
- Abide by all standards of performance and ethics
- Follow all safety policies and procedures
- Perform other duties as assigned
Qualification:
- Minimum of 3 years sales experience, preferably in the industry
- A high school Diploma or GED, Associate's degree in related fields preferred
- Knowledge of industry equipment, field concepts, practices, procedures, tools, and equipment
- Previous experience in service agreement sales and estimating
- Strong relationship building skills, customer focused and disciplined
- Strong negotiation and influencing skills
- Excellent verbal and written communication skills as well as excellent interpersonal skills
- Must have computer experience with Microsoft Office, Excel, PowerPoint, Outlook and Function in a team environment
- Valid driver's license and approved to drive by Company's insurance carrier
Salary: Opportunity to Earn 6 Figure Income - All Pay is Commission & Bonus Based Benefits: ? Medical Insurance / Retirement Plan ? Paid Time Off / Holidays ? Training Please send resume to ...@mrairnyc.com