Commercial Apprentice
: Job Details :

Reference: NOV20248444Expiry date: 16:01, Wed, 11th Dec 2024Location: GloucesterBenefits: StandardTo provide a service that books, as applicable, vehicles in and out for repair work in a manner that minimises customer waiting time and delivers high levels of customer satisfaction. Issuing courtesy cars and dealing with associated paperwork.Annual wage - £14,600.04 a year / £7.00 HourlyMonday - Friday, 9.00am - 5.00pm. Weekend work may be included. 40 hours a weekDuration - 1 year 6 monthsAs an apprentice, you'll work at a company and get hands-on experience. You'll gain new skills and work alongside experienced staff.What you'll do at workBook customer cars in for repair / attention either by telephone or by way of personal visitsPrepare job cards and files as necessaryMaintain a filing system for job cards, invoices and associated paperwork and provide vehicle progress reports when requested by the customerCollect payment from the customer on completion of the job, paying particular attention to banking / security arrangements and the payment of excesses on certain insurance policiesHandle all relevant administrationWhere you'll workUnit B, Quedgeley West Business Park, Harwicke, Gloucestershire, GL2 4PATrainingAn apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Customer service specialist (level 3) - Equal to A levelYour training planYou will achieve a Customer Service Specialist Level 3 Apprenticeship Standard QualificationVRQ in PartsThe apprentice will do their training in-house with the skills coachThis will take place once every 28 daysThere is no college involved so no block release is requiredRequirementsGCSE or equivalent in:English and Maths (grade 4+)Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.About FMGRSFMG Repair Services offer service, speed, quality and value for all aspects of vehicle services. In, or near virtually every major town and city in the country. Our business isn't just about fixing cars - it's about caring for customers, from collecting damaged vehicles, delivering courtesy cars and returning the repaired vehicle. That's why when it comes to getting vehicles back on the road cost-effectively, with the minimum amount of fuss and the maximum amount of care - it's not by accident - that we're one of the UK's largest groups of accident repair centres.After this apprenticeshipThe potential to work further up in the service department. This could involve becoming an area service manager#J-18808-Ljbffr