Position Overview:
We are seeking a dynamic and experienced Commercial Director to lead the growth and strategic direction of our Warehousing & Logistics service across North America. This role will drive revenue growth, lead high-performing sales teams, and develop a robust pipeline for contract logistics, warehousing, fulfillment, and value-added services. The ideal candidate will possess a deep understanding of the logistics industry, strong customer relationships, and a proven track record of closing complex deals in a B2B environment for contract logistics.
Key Responsibilities:
Strategic Leadership:- Develop and execute the commercial sales strategy for the Contract Logistics division, focusing on profitable growth and market expansion.
- Lead market analysis to identify new opportunities, customer needs, and industry trends to inform the sales strategy.
- Collaborate with the senior leadership team to align sales objectives with overall business goals.
Business Development:- Identify, engage, and cultivate relationships with key customers in target industries, such as Retail, Consumer Packaged Goods (CPG), E-commerce, Electronics, Automotive, Industrial and Healthcare.
- Lead the end-to-end sales process for high-value, complex contracts, including negotiations, contract closure, and implementation handover.
- Own the sales pipeline, ensuring a balanced mix of short-term wins and strategic, long-term opportunities.
Customer Solutions:- Partner closely with the Solutions Design, Operations, and Implementation teams to develop tailored logistics solutions that meet client needs.
- Act as the commercial voice in project design, ensuring that proposed solutions are both operationally viable and commercially sound.
- Lead customer presentations and proposals, demonstrating a deep understanding of the company's value proposition and service capabilities.
- Build, mentor, and lead a high-performing sales team, fostering a culture of accountability, performance, and continuous improvement.
- Establish clear KPIs and performance metrics to measure the effectiveness of sales activities and drive team results.
- Provide ongoing coaching and development to enhance the team's skills in consultative selling, customer engagement, and solution development.
- Achieve revenue, margin, and growth targets in alignment with the company's strategic objectives.
- Oversee budget planning, sales forecasts, and financial performance analysis for the Contract Logistics sales division.
- Work closely with finance and pricing teams to develop competitive and profitable pricing models.
Market Positioning:- Represent the company at industry events, trade shows, and client meetings, acting as a thought leader in the field of Contract Logistics.
- Drive brand awareness and market positioning through collaboration with the marketing team on campaigns, white papers, and case studies.
- Monitor competitive landscape and adjust sales strategies to maintain a competitive edge.
Qualifications:
- Bachelor's degree or equivalent experience in Business, Logistics, Supply Chain Management, or a related field.
- 10+ years of experience in sales or business development roles within the Contract Logistics industry.
- 5+ years in a Senior Leadership position.
- Proven track record of delivering sales growth, achieving targets, and closing large, complex contracts.
- Strong network and customer relationships within key vertical markets.
- Demonstrated expertise in solution selling, contract negotiation, and strategic account management.
- Experience leading and developing high-performing sales teams.
- Excellent communication, presentation, and interpersonal skills.
- Ability to travel extensively ( 20% ) across North America as required.
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